Light In The Box: I have never received my order. What's the problem?

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ETA:55 minutes·3 steps
Info needed: Username, Password
Follow the steps below to solve this issue. Don't have the patience? Have a GetHuman pro do it for you.
1

Log on to your account and check the shipping status using the tracking number- it may still be on its way or you can try using a customer service rep to help you:

2

To check the order status click the link below and follow the prompt -

3

Or to change or cancel your order click here -
http://www.lightinthebox.com/knowledge-base/c1192/...

According to the website from Light in The Box it is recommended to cancel your order if it is in 24 hours and you want to make a change to the order.
I hope this helps!

No time? Let us do it.
Hand your issue over to us- we'll wait on hold, do what it takes to resolve it, and report back- or give you a refund.
you have taken money of my account haven't received my order-
Hi we aren't affiliated with them but I suggest you follow our guide posted below.-