Lowe's customers may inquire about a refund using a few different methods. Lowe's has a ninety day return policy however, the policy may vary depending on the item that you're returning. Customers can follow a few simple steps to check the status of their refund and get any additional information that maybe relevant to their refund.
Call Lowe's Customer Service
The easiest way to check the status of a Lowe's refund is to call customer service. A customer service representative can check your refund status and provide an explanation and any additional information that may affect the status of your refund. A customer service representative will also have information regarding how the refund and return policy works and when you can expect to receive your refund.
Check Your Credit Card
You can also check the credit card you used to make the purchase to see if your have received your refund. If you have, your credit card will display the refunded amount and show that the refund came from Lowe's. You will be able to see the transaction date, the amount of the refund, and the item that was refunded. If you need to contact your credit card's customer service department to verify the information, you can do this as well. The refund should show up on your credit cards transaction history just like the original purchase did.
You can also go online to check your refund status with Lowe's. If yo used a gift card or some other form of store credit, you can visit Lowes.com to check the status of your refund. All the details of the transaction should be visible online, as well as the amount of the refund and when it was credited back to your gift card or given to you as store credit.
Understand Lowe's Return/Refund Policy
It's also a good idea to develop a basic understanding of Lowe's return policy. Your refund, as well as when you receive it, may vary according to the item you returned. Familiarize yourself with the return policy and that should also provide important information about your refund. Lowe's has a customer satisfaction policy that makes it possible for costumers to return a variety of different items and receive a refund.
After thousands of Lowe's customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status of My Lowe's Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lowe's if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Lowe's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Lowe's Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.