Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Netflix how to guides page. And also our Verizon guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I have not received my Kitchen appliances, order number: *********
Charging me interest on my account
I was issued a store credit on a lowes card for a return for $** and some change. I los...
i ordered a kohler brand shower door on line, unfortunately i do not have the order...
just a question - Can you use your military discount for appliances with online ordering?
Part of my order was canceled and I need that item! What’s going on???? Order number is...
Brand new thousand dollar washing machine installed incorrectly. They also broke the ho...
We ordered a refrigerator and have not received a call to set up delivery.
Their email address doesn't seem to exist anymore and won't update.
Ordered a part for my dryer to transfer change it from gas to propane came in with the...
My item took too much to be ship ,it tells me that they still preparing my order, i had...
We bought a Husqvarna riding mower on ********** and now it needs repair however we mis...
I just want to cancel the order I just purchased. Order number is *********
Want to know the deadline to return the online order item?
I can't add Lowe's Advantage credit card to Lowe's Android app.
Missing fans order *********
My grandson purchased a John Deere Lawnmower for me on April *, ****. He also purchase...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!