Lyft is an online ridesharing company with headquarters in San Francisco, California. The company's business model allows customers to hail rides from drivers for a predetermined amount based on their destination.
Lyft and Uber are the two major ridesharing services in the world. However, the latter is slightly more popular than the former and function differently.
When you set up an account with Lyft you will have to put a profile photo for identification purposes. The same goes whether you are a driver or a passenger.
Some elements of your profile can be modified using the website or the mobile app alone. However, there are other elements of your profile that can only be changed by Lyft themselves.
The elements of your profile that you can change also depend on whether you set up your account using Facebook or using your phone number.
You may change your profile picture for a wide plethora of reasons. One of them is changing your profile picture because of a change in appearance. If you underwent plastic surgery or any other cosmetic procedure you will look different and your profile picture should concur.
Another reason to change your profile picture is if it is of poor quality. You can put up a profile picture that is vivid instead hence avoid complications in the future. There are many more reasons.
Changing Your Photo
The process of changing your photo, as stated above depends on whether you are a driver or a passenger.
The profile picture on a passenger's Lyft profile is what the driver uses to identify them when picking them up for a ride. It helps significantly if the picture can be as realistic as possible.
If you signed up for your Lyft account using Facebook, your Lyft profile picture will automatically be the same as your Facebook profile picture. If you only used your phone number to create your account, there will either be no profile picture or the one you selected use.
As a passenger, whether you signed up for your account using Facebook or your phone number, the process of changing your photo is as follows:
1. Launch the app and tap the menu icon in the top left corner of the app's home screen.
2. Tap 'View profile.'
3. Tap the purple camera icon next to your profile picture.
4. Take a new photo or select a saved photo by tapping 'Choose from library or gallery.'
5. If you take a new profile photo, tap the camera in the bottom right. Tap the check mark.
6. If selecting a stored photo, tap the photo you desire then tap save in the top right corner.
You will have officially changed your Lyft profile picture. Log out of the app and then log in again to confirm the change.
On the other hand, a driver's profile picture is how passengers identify him or her when they are picked up for a ride. The more accurate the photo, the more trustworthy your profile and the more comfortable your passengers are.
The process of changing your Lyft profile photo as a driver is as follows:
1. Launch the Lyft app.
2. Log in to your driver dashboard if you are not already.
3. Choose 'Driver Info.'
4. Tap your profile or driver photo.
5. Drag the image you want to become your profile photo to the space or select 'browse' to upload the new photo from your gallery.
6. Scrutinize the photo requirements, then check the box next to 'I have read the requirements.'
7. Tap 'Update.'
Your photo will be successfully changed. You should log off and then log in to confirm the change.
If you have any problems changing your Lyft profile photo, please contact their customer service.
After thousands of Lyft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Profile Picture on Lyft? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lyft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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