How Do I Check the Balance on My Lyft Gift Card?

You've received a Lyft gift card but don't know how much is on it. Finding the balance is easy using the mobile app or going online. Log into your Lyft account and add the card to your mobile wallet to see how much is on it, or apply the card at checkout when scheduling a ride. You can also keep track of the running balance by logging into your account and clicking "Payment" to see your current balance.

Lyft provides riders with easy, convenient, and cost-effective ride share services, and a Lyft gift card is a great present for the person in your life that doesn't have a car or may be experiencing temporary vehicle issues. If you've been given a Lyft gift card, you want to make sure you know how much is on it before scheduling that ride, but how do you check your gift card balance? You can discover more about Lyft gift cards and other payment methods by reaching out to customer support here, and below are ways to check your balance.

Checking Lyft Gift Card Balance

You can check the balance on your Lyft gift card online or through the mobile app by doing the following steps.

  1. Check your email for the digital gift card you received. This will contain the code to redeem the card.
  2. Open Lyft on your computer or mobile device and log into your account.
  3. Tap or click on the menu icon at the top left-hand side of the screen.
  4. Click "Gift card."
  5. Key in the 16-digit gift card code along with the four-digit PIN to automatically apply the balance to your Lyft wallet.
  6. Go back to the menu at the top left-hand side of the screen and tap "Payment" button.
  7. Your overall account balance will display showing how much is on the gift card (if this was the only amount added), or how much your account went up after applying the gift card (if you had a running balance).

Telephone Inquiries

Riders can also call customer support here and inquire about gift card balance. When speaking with customer support, provide the representative with the 16-digit card number and PIN. The representative will be able to provide the balance on the card or determine if the card has been redeemed.

The best way to make sure you have a running balance on your Lyft account is to add gift cards to your Lyft wallet as soon as you receive them. By opening your account and checking the "Payment" tab, you can keep track of how much is on your Lyft gift cards. For more information or assistance, contact Lyft customer support here.

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After thousands of Lyft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Balance on My Lyft Gift Card? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lyft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

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GetHuman has been working for over 10 years on sourcing information about big organizations like Lyft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Balance on My Lyft Gift Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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