How Do I Use My Lyft Gift Card for My Purchase?

If you have a Lyft gift card, you have to redeem it online and apply the balance to your Lyft account to use it. However, if you have an unredeemed card and promo code, you can use the combination during the payment process after you have taken your Lyft ride.

So, you got a new Lyft gift card. Now you need to learn how to apply it to your next Lyft ride. This article will tell you what to do.

Redeeming Your Gift Card

If you have a digital gift card or a retailer gift card number, you can redeem your card online and have the card balance applied to your Lyft balance. To redeem your card, follow these instructions:

  1. Open the Lyft app.
  2. Tap on the menu icon in the upper left corner.
  3. If you don't see the gift card icon, tap on Payment in the menu.
  4. Tap on the gift card icon.
  5. Enter the PIN and the gift card number.

Your gift card balance will automatically be applied to your next Lyft ride.

Checking Your Balance

After you have redeemed your card, you can check that the balance has been applied to your account by tapping on the menu icon in the upper left corner and selecting the Payment tab. Your balance will be displayed at the top of the screen.

Using Your Gift Card With a Promo Code

If you have promo codes and a gift card, you can use them when you order the ride. Follow these instructions:

  1. Open the Lyft app.
  2. Tap on Search Destination.
  3. Enter your destination.
  4. Select a type of ride.
  5. Tap on Select Lyft.
  6. Confirm your pickup location or enter a new one.
  7. Tap on Confirm and Request.
  8. Take the ride.
  9. On the Rate & Pay screen, select a combination of promo code and gift card.

Please note that you need a default payment method selected even when you use a gift card. The default payment method will be charged for the following:

  • Cancellation fees
  • Damage fees
  • Tips

Contacting Lyft

If you have questions about using your gift card, you can ask a Lyft customer service representative on the help forum. There are no other customer service contact options.

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Why Did GetHuman Write "How Do I Use My Lyft Gift Card for My Purchase?"?

After thousands of Lyft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Use My Lyft Gift Card for My Purchase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lyft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Lyft Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Lyft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My Lyft Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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