How Do I Use My Lyft Gift Card for My Purchase?

If you have a Lyft gift card, you have to redeem it online and apply the balance to your Lyft account to use it. However, if you have an unredeemed card and promo code, you can use the combination during the payment process after you have taken your Lyft ride.

Jan 20, 2023

So, you got a new Lyft gift card. Now you need to learn how to apply it to your next Lyft ride. This article will tell you what to do.

Redeeming Your Gift Card

If you have a digital gift card or a retailer gift card number, you can redeem your card online and have the card balance applied to your Lyft balance. To redeem your card, follow these instructions:

  1. Open the Lyft app.
  2. Tap on the menu icon in the upper left corner.
  3. If you don't see the gift card icon, tap on Payment in the menu.
  4. Tap on the gift card icon.
  5. Enter the PIN and the gift card number.

Your gift card balance will automatically be applied to your next Lyft ride.

Checking Your Balance

After you have redeemed your card, you can check that the balance has been applied to your account by tapping on the menu icon in the upper left corner and selecting the Payment tab. Your balance will be displayed at the top of the screen.

Using Your Gift Card With a Promo Code

If you have promo codes and a gift card, you can use them when you order the ride. Follow these instructions:

  1. Open the Lyft app.
  2. Tap on Search Destination.
  3. Enter your destination.
  4. Select a type of ride.
  5. Tap on Select Lyft.
  6. Confirm your pickup location or enter a new one.
  7. Tap on Confirm and Request.
  8. Take the ride.
  9. On the Rate & Pay screen, select a combination of promo code and gift card.

Please note that you need a default payment method selected even when you use a gift card. The default payment method will be charged for the following:

  • Cancellation fees
  • Damage fees
  • Tips

Contacting Lyft

If you have questions about using your gift card, you can ask a Lyft customer service representative on the help forum. There are no other customer service contact options.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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