Lyft is a ride-sharing platform that will connect you with a driver within minutes to take you to your destination. When navigating the Lyft mobile app or website, you may choose between three ride options that best fit your ride requirements, such as vehicles that can fit six passengers or a luxury car driver. Lyft offers discount promo codes that can be entered to lower the cost of your ride with Lyft. In some cases, your Lyft promo code may not work for various reasons, and in this guide, you will learn why your Lyft promo code is not working.
After you have opened up your Lyft app and entered the promo code, you may come across an error message that says your promo code could not be entered. Commonly, there hasn't been an error in Lyft's system, but you have fallen into these common scenarios.
If you do not fall under these five common issues, you may be experiencing a glitch in the Lyft system that is not letting the promo code work. In this case, it would be time to contact Lyft customer support to fix the problem with your promo code.
To contact Lyft, you must do so through their help desk found on their website. You will be given answers to common problems via articles that may arise while using the Lyft platform; in your case, you will need to contact Lyft customer support. Scroll down to the bottom of the help desk until you see the pink button labeled 'Contact Support.' Enter information such as your email address, name, and phone number.
Once you have done this, you will get in-app instructions if you have already gotten a ride using the Lyft app, and the promo code didn't work.
After thousands of Lyft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Why Is My Promo Code with Lyft Not Working? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Lyft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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