How Do I Recover My Msn Account?

This article describes how to recover your access to your MSN account if you have forgotten your username or password. It provides detailed instructions for how to recover it with a recovery email or phone, how to recover it with a security key, and what to do if you have none of these things.

It's easy for people to forget passwords, usernames, and old email addresses these days, what with all of the very many accounts and apps that are a part of modern life. If you have lost access to your MSN account because of one of these problems, don't worry, it's an easy problem to fix. If you've lost access to your recovery email or phone as well, things become a little more difficult, but still possible. Read on to learn what to do in each of these cases.

If You Forgot the Password or Username and Have a Recovery Email or Phone

This is the easiest option. If you forgot your password:

  1. Go to MSN's home page.
  2. Click the Sign in link in the upper right corner.
  3. Click the Next button.
  4. Click the Forgot password link.
  5. Indicate which recovery email or phone to send the recovery code to from the options available.
  6. Once you have received the reset email or text, follow its instructions.

If you forgot your username:

  1. Go to MSN's home page.
  2. Click the Sign in link in the upper right corner.
  3. Click the Sign-in options link.
  4. Click the Forgot my username link.
  5. Enter an alternate email address or phone number associated with your account.
  6. Once you receive the recovery email or text, follow its instructions.

If You Forgot the Password or Username and Have a Security Key

If you have no access to your recovery phone or email, you can still recover your account with a security key. A security key is a USB device or NFC key that you plug into your computer that lets you sign in without a username and password. If you set up your MSN account to have a security key, all you need is a device with Windows 10 version 1809 or later which is running Microsoft's Edge browser.

  1. Go to MSN's home page.
  2. Click the Sign in link in the upper right corner.
  3. Click on the Sign in with a security key link.
  4. Follow the instructions that are specific to your security key's manufacturer.

If You Have No Recovery Email or Phone and No Security Key

  1. Go to MSN's home page.
  2. Click the Sign in link in the upper right corner.
  3. Click the Next button.
  4. Click the Forgot password link.
  5. If you have a recovery code, enter it here and follow the instructions. If not…
  6. Click the No button.
  7. Click the I don't have these button.
  8. Click the Verify online button.
  9. Enter an alternate means of contacting you.
  10. Fill in the Captcha.
  11. Click the Next button.
  12. Fill in all the fields on the form, particularly the security questions.
  13. Click the Submit button.
  14. Once you have received the password reset link, follow the instructions there.

If you could not give the system enough information to convince it that you are you at this point, then there is nothing more you can do yourself. It's time to call support: https://gethuman.com/phone-number/Microsoft-Product-Support

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How Do I Recover My Msn Account?

Why Did GetHuman Write "How Do I Recover My Msn Account?"?

After thousands of MSN customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Msn Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MSN if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for MSN Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MSN in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Msn Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Updated a year ago
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