It's easy for people to forget passwords, usernames, and old email addresses these days, what with all of the very many accounts and apps that are a part of modern life. If you have lost access to your MSN account because of one of these problems, don't worry, it's an easy problem to fix. If you've lost access to your recovery email or phone as well, things become a little more difficult, but still possible. Read on to learn what to do in each of these cases.
If You Forgot the Password or Username and Have a Recovery Email or Phone
This is the easiest option. If you forgot your password:
If you forgot your username:
If You Forgot the Password or Username and Have a Security Key
If you have no access to your recovery phone or email, you can still recover your account with a security key. A security key is a USB device or NFC key that you plug into your computer that lets you sign in without a username and password. If you set up your MSN account to have a security key, all you need is a device with Windows 10 version 1809 or later which is running Microsoft's Edge browser.
If You Have No Recovery Email or Phone and No Security Key
If you could not give the system enough information to convince it that you are you at this point, then there is nothing more you can do yourself. It's time to call support: https://gethuman.com/phone-number/Microsoft-Product-Support
After thousands of MSN customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Msn Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MSN if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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