How Do I Buy a Gift Card from Macy's?

Macy's has long been a favored retailer in the United States, and a Macy's gift card is a great way to get what you want or give someone a gift, so they can choose the perfect item for them. You can purchase gift cards in person at any Macy's location, and electronic or classic cards can also be purchased online and send via email or regular mail.

Whether you are buying a Macy's gift card for a friend or family member, or you are purchasing one for yourself to use later, it's important to know how to make the purchase. How do you buy a Macy's gift card? You can find out more about Macy's shopping cards by contacting customer support here, and below are different ways to purchase a card.

Ways to Buy A Macy's Gift Card

There are two ways to purchase a Macy's gift card: in person and online.

In Person Purchase

If you live or work near a Macy's brick-and-mortar location, you can purchase a gift card at any register in store. Pick up a gift card at any kiosk in the store and take it to the nearest open register or customer service desk. Inform the clerk the amount of money you wish to add to the card. The clerk will add the amount and activate the card once payment has processed at the register.

Online Purchase

Online purchasing is quick and convenient, and you can choose between an electronic gift card or a classic (plastic) one. To complete the online purchase, follow the steps listed here:

  1. Open Macy's website on your computer, phone or tablet.
  2. Click "Gifts" from the menu options at the top of the page.
  3. Select "E-Gift Cards" or Gift Cards By Mail" to start your online purchase.
  4. For e-gift cards and cards by mail, select the card design.
  5. Choose card value.
  6. For e-cards, make sure you add the recipient's email address at this step.
  7. Add a message (optional).
  8. Select "Add to Bag."
  9. Preview shopping bag and click "Checkout."
  10. Log into your account or continue as guest.
  11. Add shipping address.
  12. Choose shipping option.
  13. Enter payment details (card number, expiration and security code).
  14. Add your contact information (name, address, email and phone number).
  15. After a final review, select "Place Order."

E-cards will be delivered almost immediately to you or the recipient if the card is a gift once payment has processed. Classic cards will arrive based on the shipping method chosen at checkout.

Macy's makes purchasing gift cards easy online and in store. For more information or help, contact Macy's customer support here.

How Do I Buy a Gift Card from Macy's?

Why Did GetHuman Write "How Do I Buy a Gift Card from Macy's?"?

After thousands of Macy's customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Buy a Gift Card from Macy's? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Macy's if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Macy's Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Macy's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Buy a Gift Card from Macy's? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 6 months ago
Updated 6 months ago
Viewed 150,291 times
gift cards

What customers are saying about this and similar problems

Order place April **, *****Karen Scott Women's Callie Asymmetrical-Stripe ***-Sleeve To...
Macys rep told me that I would have to UPS. I did and the rep told me they could not do...
Macys rep told me that I would have to UPS. I did and the rep told me they could not do...
Shipped to wrong address. It was shipped to: Brenna Fayard * *** c...
Macy's was the successor for Rich's Department Store which ceased operations...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!