If you've received a Macy's gift card, you're likely excited about shopping for yourself or someone else. However, before you head to the mall, ensure you know how to use your Macy's gift card for your purchase. Here are the steps to follow.
Visit your Macy's account and click Shop Now in the upper right corner of the page. Then, enter your zip code or browse the site by category to find what you're looking for. You can search by brand or department name if you know what kind of product you want.
Once you find something you like, click Add to Cart. Your cart shows up on the left side of the screen and you'll see your new total.
Review the amount on your card. If the balance is correct, have your payment method ready. You can use any payment method Macy's accepts, including your gift card.
Enter your gift card number and PIN and click Apply to use your gift card balance. Macy's will automatically apply your gift card to cover the cost of your purchase. If there is a remaining balance, you can use another approved payment method to pay it.
To check out with a Macy's gift card, click Checkout or Continue Shopping to get back to your cart.
Verify your order summary to ensure everything is correct before you submit it for payment. Click Complete Order.
Check your email for confirmation that Macy's has applied the charge to the gift card account number associated with this transaction.
After thousands of Macy's customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Use My Macy’s Gift Card for My Purchase? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Macy's if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Macy's in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My Macy’s Gift Card for My Purchase? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.