Macy's: My order is supossed to be here today but not here yet. I tracked my order but it seems not working

A simple 2 step guide for solving this common Macy's problem quickly and effectively by GetHuman

1
To track your Macy's order, first login to your account and use your tracking number either with Fedex or UPS. If you do not have a tracking number - check your order confirmation email or log into your account to find your tracking number.
2
If you track your order and it has already been delivered, you should contact either Macy's about the shipping problem or the carrier(Fedex or UPS). You can call Macy's here.
We've helped 3,818 people fix a Macy's issue like yours in the last 90 days. Let us help you!
Fix my issue
Author:GetHuman-yosh54 years ago

About this Step by Step Guide

After thousands of Macy's customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Macy's: My order is supossed to be here today but not here yet. I tracked my order but it seems not working; I just vhanged my last name and need to change it on the account and card.; Hi, we are from Guatemala* We are a company that works ***% with Guatemalan artisans and crafts people, We make bags and wallets; I'm trying to find out what number size a thalia sodi dress is in an XL; I've been trying for * days to place an online order I call customer service for help they hung u...; How do I get my **% Macy retiree employee discount at Bloomingdals?... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 48 minutes to get through these steps according to other users, including time spent working through each step and contacting Macy's. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Macy's Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Macy's that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our My order is supossed to be here today but not here yet. I tracked my order but it seems not working guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Macy's

Macy's Phone Number
800-289-6229
See current wait time and use the GetHuman Phone to reach Macy's without waiting on the phone.
Contact Macy'sMacy's Customer ServiceMore Macy's How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Macy's and solve Macy's customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!