How Do I Reset My Mailchimp Password?
To reset your Mailchimp password, make sure that you have access to the email address associated with your account. The password instructions are sent to this email address.
Here are the steps to reset your password:
- Navigate to the login screen.
- Click Forgot password.
- Enter your username and hit Reset Password.
- Check your email for the reset password instructions. Make sure that you check your junk or spam folder if you don't receive the email within the hour.
What if I Forgot My Username?
There are two ways to recover your Mailchimp username: email address or mobile number.
How to recover username by email:
- Navigate to the login page.
- Click Forgot username and recover using email.
- Enter your email address.
- Click Recover Username.
You will get an email containing the username at the email address you provided. Check your spam folder or if you don't get the email within the hour.
How to recover username by mobile:
- Navigate to the login page.
- Click Forgot username.
- Click Recover using the mobile number on your account.
- Select the country and type your mobile number.
- Click Recover Username.
- Mailchimp will send a verification code to your mobile number.
- Enter the code into the Verification code field on the page.
- Click Recover Username.
What if I Don't Have Access to My Email Anymore?
If you need to reset your password but you don't have access to the email address associated with your account, you need to update your email address using your verified phone number to receive the password reset instruction email.
Recover email address via SMS text verification
- Navigate to the login page.
- Click Forgot Password and account recovery.
- Type your username and previous email address.
- Click Continue.
- Select the country from the drop-down menu and type in your phone number.
- Click Send Verification Code.
- Type the code into the Verification code field.
- Type your new email address.
- Click Update Email Address.
If you still have questions, feel free to check out their Help Page or contact Customer Support.
Help from Real People
Why Did GetHuman Write "How Do I Reset My Mailchimp Password?"?
After thousands of MailChimp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Mailchimp Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MailChimp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
Why does GetHuman Write How-to Guides for MailChimp Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like MailChimp in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Mailchimp Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.