To reset your Mailchimp password, make sure that you have access to the email address associated with your account. The password instructions are sent to this email address.
Here are the steps to reset your password:
There are two ways to recover your Mailchimp username: email address or mobile number.
How to recover username by email:
You will get an email containing the username at the email address you provided. Check your spam folder or if you don't get the email within the hour.
How to recover username by mobile:
If you need to reset your password but you don't have access to the email address associated with your account, you need to update your email address using your verified phone number to receive the password reset instruction email.
Recover email address via SMS text verification
If you still have questions, feel free to check out their Help Page or contact Customer Support.
After thousands of MailChimp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Mailchimp Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MailChimp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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