How Do I Check My Points Balance with Mastercard?

Checking your MasterCard points balance is easy. Using the website or mobile app of the card issuer is the quickest route to checking your points balance with the most up-to-date data. You can also check your monthly statement for your points balance, or you can call MasterCard customer support here for more information.

Reward points are one of the most popular features of credit cards, and MasterCard has several credit cards with rewards programs. You want to keep track of your points balance to cash them in for cashback or travel rewards. So how do you check your points balance with MasterCard? You can contact MasterCard customer support here for information on your card's reward program. You can also read further to learn how to check your points balance.

How to Check Rewards Points Balance

There are four ways you can check your MasterCard rewards points balance: online, via the mobile app. over the phone, or on the hard copy of your monthly statement. Online and mobile apps are the quickest way to see your points in real-time.


To check online, follow these steps:

  1. Navigate to the web page of the financial institution that issued your MasterCard.
  2. Log into your account.
  3. Click on the link that takes you to the rewards page for your particular card.
  4. On this page, you will see the total number of points you have earned and can redeem. You will also see what rewards are available.
  5. Redeem your points or save them for a larger reward.

Checking your rewards points online will give you the most accurate total points available.

Mobile App

To check your MasterCard rewards points on a mobile app, follow the steps below:

  1. First, open the app for the financial institution that issued your MasterCard.
  2. Log into your account.
  3. Tap on the rewards link to open your rewards account.
  4. View your points balance and see what is available with your current rewards balance.
  5. Enjoy your reward or save up points for a larger one.

Phone Inquiry

To check your points balance on your MasterCard over the phone, call customer service here or contact the financial institution that issued your card. The customer service representative can tell you how many points you have earned.

Points Balance on Your Statement

The slowest method of checking your MasterCard points balance is via your monthly statement in the mail. Unfortunately, this is also the least up-to-date information. Your monthly statement will not reflect any points you have earned between the date the statement was generated and the date you received it.

Why Did GetHuman Write "How Do I Check My Points Balance with Mastercard?"?

After thousands of MasterCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Points Balance with Mastercard? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MasterCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for MasterCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MasterCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Points Balance with Mastercard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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points balance with MasterCard
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