How Do I Redeem My Points with Mastercard?

Being a loyal MasterCard customer comes with a number of perks, including earning points you can exchange for cash, gift cards, travel miles, or statement credits. Use your mobile app or online account access at the financial institution that issued your MasterCard to see how many points you have and what you can get in exchange for those points.

Many MasterCard credit cards have reward points that customers can redeem for cash back, travel miles or gift cards. If you have a MasterCard with a reward program attached, you may have earned redeemable points. How do you redeem your points with MasterCard? You can contact MasterCard customer support here for help and information. Continue reading below to learn how to get your MasterCard rewards.

What Rewards Can You Earn?

Before redeeming your points, it's important to know what kinds of rewards you can earn by using your MasterCard credit card. Rewards vary by rewards program, but may include:

  1. Gas rewards: You can use rewards points for gasoline purchases at major service stations.
  2. Cashback: You can trade in points for cash rewards that you can use to pay your MasterCard bill, spend, or gift to charity.
  3. Travel rewards: You can earn rewards such as a free night in a hotel that partners with MasterCard each year as an "anniversary" gift or earn miles for each dollar spent with your MasterCard.
  4. Other rewards: You can also trade-in reward points for gift cards at major retailers or online shopping at Amazon.

How to Redeem Your Points

Since MasterCard is a money management network and doesn't directly issue its cards, redeeming of points will be handled by the financial institution that issued your credit card. Some ways to redeem MasterCard rewards points include online and through the mobile app.


To redeem your MasterCard credit card rewards points online, follow these steps:

  1. Open the page of the financial institution that issued your MasterCard.
  2. Log into your account.
  3. Navigate to the rewards page.
  4. Confirm your points balance and see what rewards level you can redeem your points.
  5. Choose the reward you want and the number of points you wish to redeem.
  6. Submit your request and enjoy your reward.

Mobile App

When redeeming your rewards points through the mobile app, follow the steps below:

  1. Open your financial institution's mobile app on your smart device.
  2. Log into your account.
  3. Tap on the rewards link.
  4. Choose the reward you want.
  5. Select the number of points you wish to redeem.
  6. Submit your request and enjoy your reward.

Important Reminders

MasterCard reward points will never expire as long as you make a qualifying purchase every two years. You will only lose points if you close your account before trading in points for rewards. You can access your rewards points at any time as long as your account is in good standing.

Using your MasterCard credit card can generate many rewards as a thank you for being a loyal customer. Redeeming your rewards is easy through your financial institution's website or mobile app. For more information, you can contact MasterCard here.

Why Did GetHuman Write "How Do I Redeem My Points with Mastercard?"?

After thousands of MasterCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Redeem My Points with Mastercard? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MasterCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for MasterCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MasterCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Redeem My Points with Mastercard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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MasterCard rewards
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