How Do I Request an Extension on My Mastercard Credit Card Bill?

If you are facing a financial hardship and need an extension on your MasterCard credit card, your financial institution may be able to help. Contact your MasterCard credit card issuer, explain your situation and request an extension or alternative help. Lastly, work with your finances to avoid future deferments and keep your account in good standing.

Life has a way of throwing curveballs at you, and you may find you need a little extra time to meet your monthly obligations. If you are in financial hardship and need to request an extension on your MasterCard bill, you may be wondering what to do. Here is information on how to get an extension on your MasterCard bill. You can also get support from MasterCard customer service here.

About MasterCard

MasterCard does not issue credit cards directly. Instead, it is a payment processing network that works with financial institutions to issue the credit card. This is an important factor in making your request for an extension because each financial institution will have its own terms for granting hardship relief.

How To Request and Extension on Your MasterCard

Requesting more time to pay your monthly MasterCard bill can vary slightly from bank to bank. Credit unions may have different criteria for granting extensions than major banks do. Here are the steps to requesting an extension on your MasterCard payment:

  1. Contact your financial institution via telephone. You can also call MasterCard customer support here to be connected with your bank or credit union.
  2. Explain your current financial hardship and request a deferment on your payment.
  3. If the extension is granted, review the terms of the extension (length of time you can defer payments, if there are any fees for the deferment, and how much interest will be added during the deferral).

Each bank or credit union has its own guidelines for approving or denying an extension. During the Covid-19 pandemic, MasterCard credit card issuers have made a concerted effort to work with customers impacted by the virus.

Alternatives to Extensions

If your MasterCard issuer doesn't want to give an extension or deferment on your payment, there may be other options available to you through the institution's hardship program. Hardship programs are not exactly extensions, but some of the features include:

  1. Reduced monthly payments or a payment plan.
  2. Lower interest rates that help pay the MasterCard off quicker.
  3. Note: Your card may be frozen or your credit limit reduced while you are part of the hardship program.

Steps To Take for the Future

Requesting an extension on your MasterCard credit card bill should be a last resort. If you do need to request a deferment, there are some things you can do to prevent the situation from happening again in the future. These include the following:

  1. Carefully track your spending to decrease your chances of a financial hardship.
  2. Develop a budget. Knowing where your money goes is the first step in taking charge of your finances.
  3. Set reminders on your phone, computer or calendar of payment due dates and grace periods.
  4. Look at places you can move money in your budget to cover your MasterCard credit card bill each month.

Keeping your credit profile healthy gives you more spending power and control over your finances. If you need more time to pay your MasterCard credit card bill, work with your financial institution on deferring one or more payments. Working with your MasterCard issuer gives you peace of mind and can help get you over a financial hump. For more information, contact MasterCard customer support here.

Why Did GetHuman Write "How Do I Request an Extension on My Mastercard Credit Card Bill?"?

After thousands of MasterCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Request an Extension on My Mastercard Credit Card Bill? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MasterCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for MasterCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MasterCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Request an Extension on My Mastercard Credit Card Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

MasterCard

Asked 2 months ago
Updated 2 months ago
Viewed 14,195 times
MasterCard
MasterCard
MasterCard credit card
MasterCard extension
MasterCard deferment

What customers are saying about this and similar problems

It’s been over ** days and I haven’t received my card. I’d like to speak to someone how...
I sent money using my airtel money mastercard to aliexpress on friday november ** time...
My giftcard mastercard isnt working and its not allowing me to purchase stuf online eve...
sent a refund to the wrong card
How do I get bank statements for Way-To-Go account?
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!