Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

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I see a got billed for auto renewal and it should have been turned off. I spoke with so...
I get men sending me an e-mail that they are interested.*I click and check.their profil...
I subscribed, the charge is on my Amex, and yet I'm not active and site not recognizing...
I’ve been banned twice because it says I’m younger than ** but I am actually **
Can’t change my location on
Yesterday my substirction was renewed against my wishes, i need a refund
I was on my account on Friday the *th around * PM and I accidentally hit an X instead o...
how do I check to see if someone read my message?
Have been charged by Match for an account that had been closed. Want refund.
I wish to stop my subscription to match. How do I do that?
Need to cancel my service
I want delete my profile.
I have a free account, you're sending me emails but I cant log into your site from the...
Code *****No one has helped me . You send me to some page and then it disappeared *Call...
I’m getting charged twice plus a **.** charge on my VISA last night and my profile is b...
I'm having trouble with my match account
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Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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