Step By Step Guides for Solving Match.com Issues

Instructions to help with popular customer service issues

Popular Match.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Match.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Match.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Match.com customers

I cancelled my membership. Why am I still being charged?
Nothing happened I just don’t get on site very much and I want to cancel my subscription
Delete account for *****@***.com under the name Linda.
I want to cancel my subscription but can't get on my account
Are you guys running any specials or discounts? Where I live there aren't a lot of peop...
I am going to live with my daughter due to health issued
I cannot re-join with my old email address.
I would like to get free months ...and when I finally did decide to have conversation a...
I believe I should get months for free..I didn't get to meet anyone or even go on a date
How do I I delete someone
I paid, but can't get on know one to talk to talk about this process.
Want to cancel being charged for no service .
Cant log in and being charged for this account.*Cancel my account .
I like to know when my subscription is over. I like to renew one more month. How do I d...
What does green dot next to names who viewed me some are solid some are open rings. Wha...
I can’t email to Rejoin
There's a problem with my account, I can't reset my password is my account blocked or not
Can’t log into my account and it’s not a password issue
See more issues reported by Match.com customers

Does GetHuman write how-to guides because they are a partner of Match.com?

GetHuman has no affiliation whatsoever with Match.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Match.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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