Not only do we write step by step manuals for how to solve common Match.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Match.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Match.com customers
I want to talk to somebody about closing my account they said that I said something tha...
Want to cancel subscription
Want to see about suspended my accoynt till Sept * due to moving
I was charged for Match.com, a monthly fees on July * in amount of $**.**, even though...
I accidentally signed up for the month membership at Match and would like this cancelle...
I need to change my password and user name I can’t log on. I’ve tried to use help. If...
I need a cancel my account
I want to cancel and i did nit agree to the amount if money taken
I did not agree to the amount if money taken out of my account.
Tried sending messages. Nothing happened when I hit send many times
I'm unable to send messages to some matches for some reason. I need an explanation plea...
My name is Tim Twyford *I paid for a month membership & after * or * days I no longer h...
I've only been signed up a few days with Matc and would like to have a refund
questions about my service
I can’t log on to my account
I want to be refunded for the charge made by them on my credit card account on June **,****.
Discount for * month subscription extension
Would like subscription extended under guaranteeSee more issues reported by Match.com customers
GetHuman has no affiliation whatsoever with Match.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Match.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.