How Do I Reactivate My Match.com Account?

Learn how to reactive your old Match.com account quickly and easily and save yourself from the time and frustration of setting up a new profile.

Match.com is an online dating service available in over 50 countries and in 12 languages. The service was originally launched in 1995 and now has offices in Dallas, West Hollywood, San Francisco, Tokyo, Rio de Janeiro, and Beijing.

Match.com offers both a free and a paid model of its service. The free version has its limitations but it's a great way for users to test out the platform before committing to a paid subscription. Match.com offers tiers of paid subscriptions, where you can pay for one month, three months, six months, or one year in advance.

If you have a Match.com account that you canceled, learn how to reactive it quickly.

Reactivate Match.com Account Online

  1. Go to www.match.com

  2. In the top right corner, select 'Sign In.'

  3. Sign in to your account with your email address and password.

  4. If you've opted out of auto-renewal but your subscription term hasn't expired yet, you will see a "Reactivate" button on your profile. This button will be located in the navigation bar at the top of the screen. You simply have to click on this button and follow the prompted steps to reactive your account. Note that you won't be charged right away. Reactivating an autorenewal means your subscription will renew instead of expiring. So, your account will be charged with the renewal occurs. You will receive a confirmation email that your account has been reactivated.

  5. If your renewal date has already passed, then your subscription expired and your account has switched over to the "free member" mode. You will not see the "Reactivate" button on your navigation panel. However, you can go to https://www.match.com/registration/registration.aspx to purchase a new subscription. You will receive a confirmation email once you have purchased a new subscription.

Call Match.com's Customer Service

If you're having difficulties with the process above, you can call into Match.com's customer service team. You will need to provide some personal details so they can confirm you're the account holder. The customer service representative will then walk you through troubleshooting steps for the online process or reactivate your account manually. Ask the customer service agent to send you an email confirming the changes have been made. Additionally, ask the agent to confirm when you will be charged.

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How Do I Reactivate My Match.com Account?

Why Did GetHuman Write "How Do I Reactivate My Match.com Account?"?

After thousands of Match.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reactivate My Match.com Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Match.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Match.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Match.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reactivate My Match.com Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked 7 months ago
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