How Do I Update My Account Information on is one of the most popular dating websites in the world. To use the site, you need to open an account. You will need to input personal and financial information on the site. You can change your account information by using various processes. If not, you can contact customer service. is one of the most popular online dating services in the world. The website has members from over 50 countries, and the company has offices in most major cities around the world but is headquartered in Dallas, Texas. You need to set up an account or profile to use the dating service. The profile will contain both personal and financial information. You may want to change your account information for various reasons. Since your account is seminal to success on the dating site, knowing how to change your account information can be tremendously helpful.

The following are various ways through which you can update your account information on

Update Location Information

If you move to a different place, you should change your location information. It will make it easier to find a match in your locality. To change your location, use these steps:

  1. Launch your web browser and log in to your account.
  2. Click on the 'gear icon' on the navigation bar.
  3. Click 'Settings' from the options on the dropdown menu.
  4. Choose the 'Account Settings' tab, where you should select 'Location.'
  5. Delete your old location settings and then input the new one.
  6. Click 'Continue' to finish the process.

Search for potential matches and see if the site brings up people in the new location.

Update Billing Information

Your current payment information on may no longer be valid. Your credit card may be invalid; you may close a bank account or want to use a different payment platform for Changing your billing information is the only way to ensure that you can put your future billing on Auto-renew.

If so, you should use the following process to update your payment information:

  1. Launch your web browser and log in to your account.

  2. Go to 'Account Settings.'

  3. Click on 'Subscription Status,' and you will be redirected to the 'Subscription Status' page.

  4. Choose 'Payment Details' and then click on 'Change Payment Method.'

  5. Input your new preferred 'payment method.'

  6. Select your new payment method and input the details, click 'Confirm.' You will successfully update your payment details.

If your old credit or debit card expires and your bank or financial institution offers you a new card, you won't have to update your payment details. The institution will do it for you.

Update Profile Settings

Changing your account information may also include changing some of your profile settings. The most common profile setting most people want to change is their bio or 'About' page. It contains what you say on about yourself and what you are looking for in a match.

You can change your bio using the following process:

  1. Launch your web browser and open your account page/.

  2. Go to 'Account.'

  3. Click the 'Edit Profile' tab and then select 'About.'

  4. You will see a pencil icon next to every category on the page.

  5. Click on the category you would like to change, for example, 'Pets,'' Political Views,' or 'Favorite Things.'

  6. When finished making the changes, click 'Apply' and make the changes permanent.

You can also change your settings on, including profile visibility, using the following process:

  1. Log in to your account.

  2. Go to 'Account.'

  3. Click the 'Edit Profile' tab and then select 'Settings.'

  4. The site will present you with three options, 'Visible, 'Private Mode,' or 'Hidden.'

Visible means that anyone on the site can see your profile. 'Private Mode' means only people you have prior communication with can see your account. Hidden means that no one can see your profile.

If you have any trouble updating your account information, you can contact customer service.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Update My Account Information on"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update My Account Information on to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update My Account Information on guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 8 months ago
Updated 8 months ago
Viewed 625,761 times
How To Update My Account Information On Match.Com
Updating My Account Information On

What customers are saying about this and similar problems

I want a refund and my plan cancelled
Hi I appear to keep getting emails that I have members from affiny ( a company linked t...
Got scammed by someone calling themselves Lyla Robs. The profile is no longer available.
You have taken **.** a month amd o signed up for *.** a month. * lots have been taken...
I had someone on match tell me that a person at match looked up my profile by name and...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!