Match.com is one of the most popular online dating services in the world. The website has members from over 50 countries, and the company has offices in most major cities around the world but is headquartered in Dallas, Texas. You need to set up an account or profile to use the dating service. The profile will contain both personal and financial information. You may want to change your account information for various reasons. Since your account is seminal to success on the dating site, knowing how to change your account information can be tremendously helpful.
The following are various ways through which you can update your account information on Match.com:
If you move to a different place, you should change your location information. It will make it easier to find a match in your locality. To change your location, use these steps:
Search for potential matches and see if the site brings up people in the new location.
Your current payment information on Match.com may no longer be valid. Your credit card may be invalid; you may close a bank account or want to use a different payment platform for Match.com. Changing your billing information is the only way to ensure that you can put your future billing on Auto-renew.
If so, you should use the following process to update your payment information:
Launch your web browser and log in to your account.
Go to 'Account Settings.'
Click on 'Subscription Status,' and you will be redirected to the 'Subscription Status' page.
Choose 'Payment Details' and then click on 'Change Payment Method.'
Input your new preferred 'payment method.'
Select your new payment method and input the details, click 'Confirm.' You will successfully update your payment details.
If your old credit or debit card expires and your bank or financial institution offers you a new card, you won't have to update your payment details. The institution will do it for you.
Changing your account information may also include changing some of your profile settings. The most common profile setting most people want to change is their bio or 'About' page. It contains what you say on Match.com about yourself and what you are looking for in a match.
You can change your bio using the following process:
Launch your web browser and open your account page/.
Go to 'Account.'
Click the 'Edit Profile' tab and then select 'About.'
You will see a pencil icon next to every category on the page.
Click on the category you would like to change, for example, 'Pets,'' Political Views,' or 'Favorite Things.'
When finished making the changes, click 'Apply' and make the changes permanent.
You can also change your settings on Match.com, including profile visibility, using the following process:
Log in to your Match.com account.
Go to 'Account.'
Click the 'Edit Profile' tab and then select 'Settings.'
The site will present you with three options, 'Visible, 'Private Mode,' or 'Hidden.'
Visible means that anyone on the site can see your profile. 'Private Mode' means only people you have prior communication with can see your account. Hidden means that no one can see your profile.
If you have any trouble updating your account information, you can contact Match.com customer service.
After thousands of Match.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update My Account Information on Match.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Match.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Match.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update My Account Information on Match.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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