How do I turn off the auto-renewal on my Match account?

A simple 7 step guide for solving this common problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Account PIN/Password
As long as you know the username and password for the account, we can help you take care of these account changes online. When you have your account information, and login to your account.
On the right side of any page and you can click "My account settings"
Once there you can click "Change/cancel membership," go ahead and click that.
You will be prompted to re-enter your password in order to make these changes. Enter your password.
Click "Cancel subscription"
Next you will need to give the reason for the cancellation, then click "Submit".
After you cancel, that will turn off auto-renewal. So what does that mean for you? It means you can still login and use your account like normal, but on the day that your account was going to charge your card again and auto renew, you will no longer be allowed to access your account. I hope this helps!
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Author:Adam2 years ago

About this Step by Step Guide

After thousands of customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I turn off the auto-renewal on my Match account?; I have a Visa card from the Turks and Caicos islands, no zip code; Need help with the upgrade Ana I've had to set up another account and change my email after paying f; It does not seem that my profile picture comes up. I registered it on saturdaydru pinit come up on my; tried to reset password and tried to change it and still wont let me log in; You guys charge me $*** when I only signed up for one month I want my refund thank you... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 23 minutes to get through these steps according to other users, including time spent working through each step and contacting And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

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