What Do I Do If My Match.com Is Blocked?

Match.com is a large name in the online dating market. When you sign up to use Match.com, you agree to follow the terms of use stated by Match.com. If you break the terms of use of Match.com, you will receive a block on your account. If Match.com has made a mistake or you have an explanation for your actions, they may take the block off of the account. The quickest and best way to resolve this issue is by calling Match.com customer support.

Match.com is one of the biggest names in online dating, with a successful history of creating lasting relationships since its launch in 1995. Match.com has one of the best success rates in dates, relationships, and marriages created. A part of its success is the use of its unique algorithm that finds the perfect match based on your preferences in a partner. Match.com was one of the first popular online dating platforms, helping to create the online dating scene of today.

Match.com asks questions about your preferences in things such as appearance, personality traits, and hobbies you would like in a partner. The algorithm will analyze your previous history of profiles you liked and recommend profiles that fit that description more than others.

When you have signed up to Match.com, you have agreed to follow the terms of use stated on the website. If you break one of these rules, you may receive a block on your account. This will make you unable to sign in to your Match.com account again. Sometimes there may have been a misunderstanding resulting in a block of your account. In this guide, you will learn what to do in the case you have received a block on your Match.com account.

Receiving a Block on your Match.com Account

Match.com Terms of Use

Once you have received a block, a team member at Match.com has deemed something you did an offense to the terms of use and will place a block on your account. If you feel that this block is not warranted, you may speak with a Match.com customer service representative to receive further details on why you were blocked and if there can be an agreement made on unblocking the account.

Some offenses can be something as simple as a payment on your account cannot be confirmed. This will lead to a block to your account and can be quickly fixed by speaking to a customer service representative.

Speaking to Match.com Support

Match.com Customer Support Phone Number

Speaking to a Match.com customer support representative by phone will be the quickest and best way to understand the cause of your block. If there has been a block placed on your account and you have not broken a rule in the terms of use, Match.com's support will unblock your account. If Match.com has evidence of a broken rule of the terms of use, you will be unable to use the Match.com website or mobile app.

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What Do I Do If My Match.com Is Blocked?

Why Did GetHuman Write "What Do I Do If My Match.com Is Blocked?"?

After thousands of Match.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Match.com Is Blocked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Match.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Match.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Match.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Match.com Is Blocked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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