Maytag: How to fix washing machine that won't drain or spin?

A simple 7 step guide for solving this common Maytag problem quickly and effectively by GetHuman

The first thing to do is to perform a master reset. This should be done before taking parts off or removing panels to rule out a hardware problem.
To do this, carefully unplug the machine from the power outlet and leave it unplugged for at least one minute. Re-plug.
Open and close the door of the washing machine 6 times within 12 seconds to send a "reset" signal to all the components.
Once the reset has been completed set the washer to do a small load with no clothes in the washer to test the functionality.
If that did not fix the issue, it may be related to a lid switch issue. To check this you must remove the lid switch, located inside the machine's main housing near the door frame. Reference the machine's owner manual for proper removal procedure.
If that did not fix the issue, it may be related to the water level control/pressure switch. You can check this by removing the 4 screws that hold the control panel in place. Once removed you will see the Water level control valve. This valve will have a small plastic tube attached to it. Once identified, pull the hose off the water level switch and blow air into it. If the tube/switch is damaged you will need to replace it by referencing your owner's manual.
If the steps above do not solve the problem, you can call Maytag here.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Maytag customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Maytag: How to fix washing machine that won't drain or spin?; touch pad on my Maytag refrigerator will not respond; we are installing our new maytag frig and we cannot get the blue bypass cap off to install the wa...; Maytag Series **** washer, model MHWE***YG**, will not go into high speed spin. Drain pump works.; Front load washer door is stuck on lock. Will not unlock; The selector **** on the wash machine that I have is no longer in stock it's obsolete what do I n...; I'm trying to replace the motor in a Maytag DE-*** dryer with replacement part *W******** and have no wiring diagram instructions.; I have grease between my oven door glass on my maytag gemini. how can that be cleaned?... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 20 minutes to get through these steps according to other users, including time spent working through each step and contacting Maytag. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Maytag Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Maytag that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How to fix washing machine that won't drain or spin? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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