McAfee is a company that sells computer security software products and subscriptions. If you have a McAfee subscription that you would like to cancel, read on to find out how.
If you have an annual subscription to one of the Consumer or Small Business Security services, you are eligible for a refund if you cancel the subscription and make a refund request within 30 days of the date you made the subscription. You can also get a refund for your annual subscription if you cancel your subscription and request a refund within 60 days of the subscription being renewed. If you have a monthly subscription to any service, you are not eligible for a refund.
If you no longer need your McAfee product subscription, the easiest thing to do is turn off auto-renewal. Doing so is effectively canceling your subscription. It stops new charges from being applied to your credit card. It also allows you to continue using the subscription until the end of your current subscription. To turn off auto-renewal for your subscription, just follow these instructions:
1. Go to McAfee's home page.
2. Click on My Account.
3. Sign into your account.
4. Click on the Log In button.
5. Hover over My Account to bring up the drop-down menu.
6. Click on Auto-Renewal Settings.
7. Locate the subscription you want to cancel. Click on the On/Off button beside it.
8. Click on the Turn It Off button to confirm your choice.
If turning off the auto-renewal is not an option for you, you may want to fully cancel your account, remove your email and all of your account details. At this point, you need to contact McAfee's customer service and request a full cancellation. You cannot cancel your account by yourself. McAfee has chat, help desk, email and phone options for contacting customer service.
After thousands of McAfee customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Mcafee Subscription? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting McAfee if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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