How Do I Contact Customer Support from Meetup.com?

MeetUp.com is an online platform used to create and plan meetups for your local area. In some cases, you may experience technical difficulties or have a question regarding the platform. The quickest way to find answers to common questions is by using the MeetUp.com help desk. If you cannot find the answers you are looking for; you can submit a support ticket with MeetUp.com. You will receive a response to your question via email.

Apr 28, 2020

MeetUp.com is an online platform dedicated to bringing together people of all backgrounds in your local area. You may scroll through a list of meetups in your area with scheduled dates or start a meetup group in your area. If you are experiencing technical difficulties while using the website or mobile app, or need assistance in using the MeetUp.com platform, contact customer support. In this guide, you will learn how to contact Meetup's customer support.

MeetUp.com Help Desk

MeetUp.com Help Desk

Before contacting MeetUp.com customer support, the help desk is the first way to look for answers to common questions about using the platform.

To search for an answer on the help desk to a question:

  1. Visit the MeetUp.com website
  2. Log into your Meetup account to access the help desk
  3. Scroll to the bottom of the webpage and click 'Help.'
  4. Once taken to the help desk, type into the search bar the question or problem you are experiencing while using the Meetup platform.
  5. You will be matched to written articles with keywords that matched the question you submitted into the search bar.

If you cannot find the answer to a question regarding meetup.com, you can submit a support ticket.

To submit a support ticket with MeetUp.com:

  1. Click onto a category in the help desk that most relate to the problem or question you have.
  2. In the bottom-right corner, a blue button labeled 'Get Help' will appear
  3. Click this button, and a text box will open up that you may fill in with your question
  4. If you have already gone through the process of searching for a related article, and have not found an answer, you will be allowed to submit a support ticket.
  5. You will be shown a list of possible answers via written articles. Scroll to the bottom of this list to reach the button labeled 'Contact Support'
  6. Fill in the information boxes with your email, the subject of your support ticket, and describe your problem or request with MeetUp.com.
  7. Click 'Submit'

Once you have followed these steps, you have successfully submitted a support ticket with Meetup.com. You will receive a response to the email you had filled into the information box on the support ticket.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Contact Customer Support from Meetup.com?

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Why does GetHuman Write How-to Guides for Meetup.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Meetup.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Contact Customer Support from Meetup.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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