Mercedes Benz Customer Service

Contact Mercedes Benz & solve common issues

Use Mercedes Benz's Phone Number

Mercedes Benz's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Mercedes Benz. Below you will also find the phone and non-phone-based contact information we've gathered.

Mercedes Benz: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Mercedes Benz.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Mercedes Benz customer support problems.

Contacting Mercedes Benz customer support

Below you can compare and contrast the 4 ways to contact Mercedes Benz by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercedes Benz customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercedes Benz across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
800-367-6372
Customer Service
3 mins17
201-573-0600
Corporate Offices
7 mins11
dialog@daimler.com
Corporate Offices
< 2 hrs34
Online Help at mbusa.com
Customer Service
< 2 hrs4

Recent reasons customers contacted Mercedes Benz:

First I would like to say I have owned a Mercedes for the last ** years. My adult child...
My leased Mercedes Bens GLS*** has a factory defect and Mercedes Benz refuses to repair...
Antonio DeRosa*** Hallock Pl*Armonk, NY ******Cell (***) ***-*****Email A*****@***.com...
We own a **** S*** with **K miles on it. It is like new. The p***enger side door mirr...

Help me with my issue

Does GetHuman work with Mercedes Benz?

GetHuman does not work with Mercedes Benz's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Mercedes Benz at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Mercedes Benz's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Mercedes Benz at a Glance

Mercedes Benz has no chat option
Mercedes Benz has 1 customer email
Mercedes Benz has 1 help forum
Mercedes Benz has no twitter handle
Mercedes Benz has no facebook page
Contact information overview

Answered on this page:

Do you offer roadside assistance for Mercedes Benz owners?
What are the available financing options?
How do I schedule a test drive?
Solutions to common issues

Contacting Other Companies

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