How Do I File a Claim with Metlife?

Since MetLife offers a wide variety of insurance plans, you'll need to check your specific policy's claim process. Some plans will require calling MetLife while others offer online claim systems. You can check your eligibility for online filing on MetLife's website or by calling the company. Be ready to provide your name, policy info, and information regarding your claim.

Dec 9, 2022

MetLife provides a wide range of insurance and employee benefit programs. The company's insurance plans include coverage for homes, vehicles, and medical care.

Since MetLife offers so many policies, there are multiple ways to file a claim. In most cases, your specific plan will require a specific claims process. This means that calling the company is the best way to understand your individual claim system.

Can I file a MetLife claim online?

For some policies, online claims are available. Here's how to check your plan's claim procedure:

  • Go to MetLife's website.
  • Look for "Support" at the top of your screen.
  • Open the dropdown menu and select "File a Claim."

Here, you'll see information on whether you can file a claim online.

What information will I need?

No matter how you file your MetLife claim, you'll need some basic info like policy numbers and documentation.

Your Policy Information

Basic info like your name and policy number can help you get started on your claim.

Information About the Incident

For things like auto and homeowners claims, you'll need info regarding the incident. You may also need to schedule an appraisal.

How do I file a claim with my work insurance?

If you purchased insurance through your employer, you'll need to contact them to get started. You can get updates about your claim through text and email or you can call MetLife to check your status.

Can I file a disability claim online?

MetLife offers online disability claims in some cases. To check your eligibility, you can go to MetLife's claim website and enter your employer or association info under "Access MyBenefits."

How do I file a long-term care claim with MetLife?

You'll need to call MetLife to file a long-term care claim. Be sure to have your social security number, date of birth, and policy or certificate number available.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I File a Claim with Metlife?

Why does GetHuman Write How-to Guides for MetLife - Auto Insurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MetLife - Auto Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Claim with Metlife? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

MetLife - Auto Insurance

Asked 3 years ago
Updated a year ago
Viewed 228,658 times
MetLife - Auto Insurance
Can I file a MetLife claim online?
MetLife claims process
Get MetLife claim
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!