Not only do we write step by step manuals for how to solve common Metro PCS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Metro PCS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Metro PCS customers
I ordered a top up twice you guys took the money out of my account twice but is saying...
I paid ***.** and my service was disconnected the next day I want a refund
I need to put $*.** to my account so I can make a phone call to mexico
Purchased a tablet yesterday with a data plan added to my regular phone bill. The table...
I know longer use this phone and would. Like to have. The device. Unlocked so that i c...
Need to talk with a person
I want a new phone other than the one I received. It overheats and the rep's response w...
I just paid $**.** for extension so I can pay on the first every month. That's what she...
My payment is due on *****.* I would like to know if its possible to pay on an alternat...
My phone isnt Working its saying that i can only make call through Wifi.WHY??My Phone b...
Service I need a rep not a tech
I'm unhappy with METRO PCS CUSTOMER SERVICE
I was lied to about a phone I purchased. I was told it was FiveGand it was not. I cha...
I was lied to about a phone I purchased. I was told it was *g and it was not. I chang...
Phone bill has been but they still saying my payment due today so im wondering why they...
In upset about service at a store near me. I received a free phone and its overheating...
A a representative from a third-party MetroPCS store called Peach mobile which is locat...
I just recently paid my phone bill the ** of this month. In which they trying to cut my...
See more issues reported by Metro PCS customersGetHuman has no affiliation whatsoever with Metro PCS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Metro PCS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.