Keeping track of your data usage on your Metro PCS account can be a little complicated, sometimes. Not everything you do with your account counts toward your data limit. There are a number of ways you can get more data than you actually pay for as part of your plan. Downloading music on the Music Unlimited feature, for example, does not count as using any of the data you purchased in your plan. Data used as part of tethering your phone with the Smartphone Mobile HotSpot does count toward your limit. It is not always easy to tell how much data you are using.
There are a number of potential problems that can be the result of hitting your data limit, and even if you purchased an unlimited data plan there can still be trouble. If you have hit 35 GB of data in one month and your Metro PCS network suffers congestion, you can be hit with reduced data speeds as other customers who have not used so much data are prioritized over you. In order to avoid these problems, you should check on your data usage from time to time. To check your Metro PCS data usage, just follow this procedure:
From a Desktop
From a Phone
To Avoid Hitting Your Limit
If you check your data usage and find that you are getting too close to your limit, there is something you can do to avoid hitting it, besides just using less data. Set all automatic updating for apps, file downloads, and everything else to use only Wi-Fi. This will keep you from being surprised by unexpected automatic data uses.
If you have any questions or concerns about your Metro PCS data usage, contact their customer service. Metro PCS has help forum and a customer service phone line.
After thousands of Metro PCS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Data Usage on My Metro Pcs Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Metro PCS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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