Keeping track of your data usage on your Metro PCS account can be a little complicated, sometimes. Not everything you do with your account counts toward your data limit. There are a number of ways you can get more data than you actually pay for as part of your plan. Downloading music on the Music Unlimited feature, for example, does not count as using any of the data you purchased in your plan. Data used as part of tethering your phone with the Smartphone Mobile HotSpot does count toward your limit. It is not always easy to tell how much data you are using.
There are a number of potential problems that can be the result of hitting your data limit, and even if you purchased an unlimited data plan there can still be trouble. If you have hit 35 GB of data in one month and your Metro PCS network suffers congestion, you can be hit with reduced data speeds as other customers who have not used so much data are prioritized over you. In order to avoid these problems, you should check on your data usage from time to time. To check your Metro PCS data usage, just follow this procedure:
From a Desktop
From a Phone
To Avoid Hitting Your Limit
If you check your data usage and find that you are getting too close to your limit, there is something you can do to avoid hitting it, besides just using less data. Set all automatic updating for apps, file downloads, and everything else to use only Wi-Fi. This will keep you from being surprised by unexpected automatic data uses.
If you have any questions or concerns about your Metro PCS data usage, contact their customer service. Metro PCS has help forum and a customer service phone line.
After thousands of Metro PCS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Data Usage on My Metro Pcs Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Metro PCS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My Data Usage on My Metro Pcs Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies