Metro PCS is a prepaid cellular carrier that covers parts of North America. When you purchase a phone from MetroPCS, it will be locked to the company's service. Moreover, if you are provided with a free or discounted phone from MetroPCS, you will have to agree to a one or two year contract exclusively locking your phone to a single cell service provider. The good news is that you can transfer your MetroPCS number to another carrier if you can unlock your device.
You will have to pay to unlock your phone and the price of unlocking your phone will vary depending on the duration your phone has been locked to MetroPCS. The longer the phone has been locked to MetroPCS, the cheaper it will be to unlock it.
There are several ways in which you can unlock your device:
1. By unlock code
One of the ways to unlock your phone is using an unlock code. Once you insert a SIM card from a different carrier into your MetroPCS phone, your phone may ask you for a SIM network unlock code or pin. The unlock code will be provided by MetroPCS though you will pay dearly for the change.
2. By device unlock app
If your phone does not prompt you to input a SIM network unlock code or pin after you insert a different carrier's SIM card, you can unlock it using the MetroPCS device unlock app. However, the device unlock application needs to be preinstalled for the unlocking to be successful. You also have to ensure that you are not getting the device 'Not Eligible' message from the device unlock app once you use the permanent unlock option.
3. Using IMEI number
You can also use your device's IMEI number to unlock it. Your phone's IMEI code can be located under the phone's battery. You can also find the code in your device's settings or by dialing a special code that will prompt the phone to display the code on the phone's screen. Thereafter, can send your IMEI number to an unlock service and receive you network unlock code.
4. Using third party unlocking services
There is always a solution to a problem on the internet. There are third parties online that exist to help people unlock their devices. These services are offered by software engineers on websites like Codes2unlock.com. If the above measures fail, then this is a viable option to unlock your phone.
Once you have unlocked your device you can use a line from another carrier or change the number from MetroPCS to another carrier through a process known as local number portability. The process typically takes several hours and involves the following steps:
An alternative way to port your number is to call MetroPCS and ask for your account number. You can find the number at GetHuman. You be asked to provide a reason for changing carriers and you should provide a valid reason be it true or false. Your account number will be necessary when you call the carrier to which you intend to move your MetroPCS number.
After thousands of Metro PCS customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I transfer my MetroPCS number to another carrier? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Metro PCS if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I transfer my MetroPCS number to another carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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