How Do I Recover My Micosoft Office Account Access?

If you are locked out of your Microsoft Office account, here's everything that you need to know to recover it.

How do I recover my Micosoft Office account access?

Are you unable to get into your Microsoft Office account? If so, there are a number of ways to regain access and get you back in business. If you need to recover your Microsoft Office account access, this article can help.
How to Locate Your User name for Your Microsoft Account and Reset Your Password
You can reset your account password for Microsoft by doing the following:
  1. Navigate to the "Recover your account" page.
  2. Enter the email address, Skype ID, or phone number you used to create your Microsoft account. This can be any email or an email that ends in a Microsoft domain, such as or
  3. If you already set up security info for your account, Microsoft will send you a one-time code to the alternate email address or phone number you supplied. After entering the code on the next screen, you will be able to reset your password.
  4. Enter a new password, then click "Next".
Your Account May be Deleted or ClosedIf you closed your account, you would have 60 days to reopen it by signing in. Once the 60 days are up, your data and account will expire. If it has been a long time since you signed in to your Microsoft account, it may expire as it expires due to 2 years of inactivity. Requesting Account RecoveryYou can fill out an account recovery form to gain access back to your account. For this process, you will need to provide a valid email address so that Microsoft can send the information you requested. This can be any email address, even if it is a friend or relatives. If there is no other email address you can use, then you can sign up for a free temporary outlook account at Microsoft's account sign-in page. Just a reminder, the email account provided will not be used for any purpose but to help recover your account. Here are some tips to submit a recovery form.
  • You will need the email address, user name, and phone number of the account you wish to recover.
  • Make sure you provide an accessible email address and not the one associated with the account you want to recover so that you can obtain the information Microsoft sends to you about your request.
  • You will need to prove you are not a robot by entering the characters that appear onscreen then click, "next".
  • You will need to provide the security code sent to the email address you provided. After getting the code from the message sent by Microsoft, click "Verify".
  • Fill out the entire recovery form to the best of your knowledge and submit it.
Microsoft should respond within 24 hours. If you should require any further assistance, click here to contact a customer support agent at Microsoft.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Why Did GetHuman Write "How Do I Recover My Micosoft Office Account Access?"?

After thousands of Microsoft Office customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Micosoft Office Account Access? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Microsoft Office if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Microsoft Office Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Microsoft Office in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Micosoft Office Account Access? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Microsoft Office

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked 2 years ago
Updated 2 years ago
Viewed 1,360,779 times
Microsoft Office
recover my Micosoft Office account access
restore my Micosoft Office account access
find my Micosoft Office account access
locate my Micosoft Office account access

What customers are saying about this and similar problems

Bought new Xbox with two years game pass how do I access my free game pass
I purchased Office Pro **** LIfetime license. I want to know if the license is legitimate
How do I change the title I named to a group in Outlook ****. I do not need to know ho...
I just purchased Order *************Windows ***** Pro*Windows ***** Pro*Quantity ***I n...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!