Step By Step Guides for Solving Microsoft Store Issues

Instructions to help with popular customer service issues

Popular Microsoft Store How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Microsoft Store customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Microsoft Store customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Microsoft Store customers

need to upgrade Microsoft Office version
My Xbox arrived with the sealed stickers, open and box damaged
I COMPLETELY by accident bought a game on the Xbox store while browsing. I DEFINITELY d...
Dear Sir*Madam,**There has been an unauthorized charge made to my credit cart from Micr...
I would like to talk to someone about the recurring charges on my bank account from Mic...
I bought the regular Minecraft (not any of the windows ** versions because the regular...
Order number ********** not able to Play Last Man Standing Season *. Reset my pc Store...
I'm trying to buy v-bucks on fortnite on my Xbox one through my Microsoft account it is...
Sehr geehrte Damen und Herren, *ich bin u.a. Kunde bei Groupon und gleichzeitig ehrenam...
Order number ***********- FLIR FX Indoor & Outdoor HD Security Camera Bundle *In Nove...
Estimados Seniores,no entiendo lo que pasa con mi cuenta con Ustedes. Hoy m**e ha sido...
I have a $** Microsoft Store Gift card that I received in **** for purchasing a Surface...
Yesterday I was away from home, so I didn't have my xbox. I decided to buy Black Ops...
Re: Order *SU*********ID. Waiting Review Confirmation For Shipment to email! Bestellt*R...
****o dear Microsoft team. ****.**.**** I've made an order from your website of the amo...
On June *, **** I purchased a Microsoft *** Home subscription. On July *, I realized t...
consulting about Microsoft Visual Studio **** Pro (proffesional)**Dear Sir and Madam...
See more issues reported by Microsoft Store customers

Does GetHuman write how-to guides because they are a partner of Microsoft Store?

GetHuman has no affiliation whatsoever with Microsoft Store, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Microsoft Store have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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