Whenever you are having problems with Windows, Office, Xbox, or another Microsoft product, it may be a good idea to call in the experts, meaning technical support at Microsoft. You should only call customer support after you have visited Microsoft website's FAQ page and tried all the troubleshooting options. When all solutions you can try on your own and failed then it is time to call in the cavalry. It is vital to know that only a customer can initiate technical support communication. If it happens the other way around, it is most probably a scam and you should be wary.
Technical support from Microsoft can be either of two things: self-help support and assisted support. For this reason, there are different Microsoft technical support numbers for different countries. You can find the different numbers in Microsoft's website
Depending on the nature of the problem, you can communicate with Microsoft to get solutions. Of all the avenues offered by Microsoft, the 3 best ways to get technical support from Microsoft are through their telephone number, live chat or email. Each has its benefits and limitations making it very difficult to single out one way as the supreme way. Therefore, we shall look at all three ways and leave you to decide which one to use.
Getting Technical Support by Phone
Getting technical support by phone has the advantage of being swift and comprehensive. Contrarily, the phone numbers are geographically limited to one country. Microsoft's technical support number has an average call hold time of 15 minutes but you can be on hold for up to half an hour. To get technical support from Microsoft by phone, adhere to the following process:
Getting Technical Support by Email
Emails provide the opportunity to describe the problem in more detail than any other avenue. However, it should not be used for urgent problems as it may take a while to get a response. To send Microsoft's technical support an email:
Getting Technical Support via Live Chat
Using Microsoft's online portal is slightly slower than using a phone since you have to type but there is no hold time and no charges other than your regular data fees. To access Microsoft's live chat option:
After thousands of Microsoft - Tech Support customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What's the best way to get technical support from Microsoft? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Microsoft - Tech Support if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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