How Do I Report an In-Game Problem with Minecraft?

In order to report bugs and other in-game issues with Minecraft, you will have to create an account at Mojang's bug tracker. here's some helpful tips to assist you with this.

Minecraft is the highest grossing video game of all time and is played by millions of gamers across the globe. The action packed game has versions for PC, Xbox, PlayStation, Nintendo and mobile.

Due to the nature of Minecraft, in-game problems are bound to arise from time to time. Therefore, if you run into problems while playing the game, chances are that other gamers have already encountered the same or similar problems with the game.

More often than not, in-game issues with Minecraft are as a result of bugs in the software. Since such bugs are common, Mojang, Minecraft's publisher, has a feature specifically for dealing with bugs encountered in-game.

In order to report bugs and other in-game issues with Minecraft, you will have to create an account at Mojang's bug tracker. You can find the link to the page on Mojang's website.

It is paramount to note that the Mojang/Minecraft bug tracker account is not the same as the Minecraft/Mojang account. If you have never reported a bug to Mojang before, you will have to open an account on the website.

Creating an account on the site is easy and only takes several minutes. Ensure you get the verification link in your email to verify your account.

If you have submitted a bug report to Mojang before and do have an account on the Mojang bug tracker website, all you have to do is input the necessary details and log in to your account.

Once you are signed into the account, the process of submitting a report about an in-game issue i.e. a bug to Mojang is as follows:

  1. Click 'Create' at the top of the screen to initiate the creation of a new bug report
  2. In the 'Project Section' select the version of the Minecraft with which you are having the in-game problem
  3. Select the in-game issue with which you are having problems. In this case, you will select 'Bug'
  4. In the 'Summary' section give a concise yet vivid description of the in-game problem that you are facing
  5. In the 'Security Level' section you should select 'none' unless the contrary is true
  6. In the 'Affects Version(s) of the game, choose the version of the game with which you are having problems. The correct version can be found on the game's main menu
  7. Scroll to the 'Environment' section and submit information about the device you are using to play the game which may include the operating system, the make and model of your PC
  8. The 'Description' section is very important. It is where you will type a detailed description of the in-game problem you are having. You will also include clear reasons why you think the problem is s a result of a bug. As much information about the problem is advised and this may include how you came to face the problem.
  9. In the 'Attachment' section, include a image or video that helps you to better present your predicament
  10. Review the form after you have finished filling it and ensure all the details are in order
  11. Click 'Create' after you are satisfied to submit the form to the Minecraft team. You can see the progress of your submission by clicking on your profile. Active bugs can be found under 'Activity Stream' where you can review them individually.

If the above process of reporting an in-game problem with Minecraft does not work, you can contact Mojang support directly and ask for help. The best avenue to use to get help from Mojang is their online help desk. You can retrieve the link to the help desk from GetHuman.

How Do I Report an In-Game Problem with Minecraft?

Why Did GetHuman Write "How Do I Report an In-Game Problem with Minecraft?"?

After thousands of Minecraft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report an In-Game Problem with Minecraft? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Minecraft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Minecraft Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Minecraft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report an In-Game Problem with Minecraft? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 3 years ago
Viewed 468,211 times
In Game Problem
creating account
new account
in game issues
report an issue
In Game Problem
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!