When downloading your game, you may notice that it stops before the download is complete. It can be a huge inconvenience. In some instances, you may receive an error message when the download is complete.
Restarting your computer solves a lot of technical problems so it would not hurt to try it. The simple step may be all it takes to solve the problem. Wait a few minutes and try to initiate the download again.
If you are downloading Minecraft: Java edition for the first time, you may experience the problem. It happens when a firewall or antivirus program is blocking the file transfer. If you have enabled your antivirus or firewall, disable them and try downloading your game again. You may enable them again when your download is complete.
For Mac users, the issue may be caused if applications from other sources are not allowed. Change your settings and make sure that you can download applications from anywhere.
If you aren't the administrator on your computer, it may be difficult to complete downloads.
If you don't have the latest version of the launcher, you may only download older versions of the game. If you don't have the latest launcher version, go to 'Launch options' in the launcher. Check the 'version' option and ensure that it is the latest release. If it is not the latest version, update it.
If Your Launcher Keeps Crashing
One of the most common causes of this problem is your Java being corrupted. You can do it by following these steps;
1. Press Window Key +X
2. Click on Programs and features
3. Press the F3 key and type 'Java' in the search box
4. Find 'Java Runtime Environment and right-click
5. Select 'Uninstall' from your search results
6. Follow the on-screen instructions
7. Reboot your PC and reinstall Java
Another cause of the problem is conflicts with the User Account Control (UAC). Disable UAC by following these steps;
For Windows 8 and 8.1
1. Press the Windows key and enter 'Control Panel' in the search box
2. Click on the 'Apps' icon and open it from your search results
3. Click 'User Accounts and Family Safety'
4. Click on the link that says 'Change User Account Control Settings'
5. Move your slidebar to 'Never Notify'
6. Click 'OK'
For Older Windows Versions
1. Click on the 'Start' button
2. Enter 'Change user account control settings' in the Search Box
3. Open it from the Search Results
4. Move your slidebar to 'Never Notify'
5. Click 'OK'
Repair Your Minecraft
If your Minecraft keeps giving you an error message, some files may be broken or corrupted. This may be a problem if you had issues with your downloads. Fortunately, you can repair your application in the Uninstall programs list. Follow these steps to repair your Minecraft;
1. Press on the 'Windows key' and R
2. Type appwiz.cpl
3. Press the option 'Enter'
4. Find Minecraft from the programs list
5. Right-click Minecraft and choose the 'Repair' option
If you need help with your Minecraft, you may need to seek help from the support team. The best way to seek support is on the help desk. It has a variety of targeted tips, reminders, and suggestions. Go through them and you may find a solution that works for you. When seeking support on the help desk, the representative may direct you to continue communication on a different platform such as email.
Unfortunately, there is no way to speak directly with a representative. Minecraft does not offer customer support on Live Chat, email, Twitter, or Facebook messenger.
After thousands of Minecraft customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Minecraft Download Stops? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Minecraft if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Minecraft in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Minecraft Download Stops? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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