Mobstub is a place where people can buy affordable items from big name brands and boutique retailers. As part of their attempt to keep their customers fully satisfied, they have a simple return policy and procedure. To learn how to make a return to Mobstub, just follow these instructions.
Check that Your Item Qualifies
For the most part, Mobstub will accept a return on any item as long as you return it within 30 days of purchase. However, you cannot return bathing suits, undergarments, hosiery, makeup, and bedding after you have opened the package. Additionally, you should check any paperwork and emails you received with or about the purchase. In order to keep their prices low, Mobstub sometimes offers deep discounts on the condition that the sale is final, even if the item in question could normally be returned. Check that this is not the case with your item.
If the item you received was damaged or defective, then Mobstub will immediately send you a replacement without you having to return the one you got, as long as you contact them within 15 days of purchase.
Making the Return
In order to keep offering discount prices, Mobstub sources their inventory from many different suppliers and fulfillment centers. Each of these might have their own return policies that might complicate the refund process. If you have any questions or concerns, all you can do is email Mobstub's customer service center. They have no customer service phone line.
After thousands of MobStub.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Mobstub.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting MobStub.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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