How Do I Reset My Username and Password with Morgan Stanley?

In summary, Morgan Stanley is an investment bank that offers services in over 20 countries. Sometimes you may forget your Morgan Stanley account username or password, but the good news is that you can regain access by following the guidelines given above. The customer support team from Morgan Stanley is also available and willing to help you in case you are experiencing problems with your account.

How Do I Reset My Username and Password with Morgan Stanley?

Morgan Stanley is an investment bank that has been operating for over 80 years, and offers its services in 23 countries. To enjoy the services that are offered by Morgan Stanley, you need to open an account with them. Once you have created your Morgan Stanley account, you can log in to the account by visiting their official website or through the Morgan Stanley app on your Android or Apple device.

There are many benefits of banking online with Morgan Stanley, including being able to easily access your finances without the need to go out and visit the physical location of the bank. You can also check the balance in your account or check in on how your investments are doing at any time.

Sometimes you may lose access to your Morgan Stanley account because you have forgotten your username or password. In case this happens, there are steps that you can follow to regain access to your account. These steps are explained in detail below in this article.

Resetting Your Morgan Stanley Username and Password

To reset the username and password to your Morgan Stanley account, you can follow the steps given below or contact their customer support team for more help.

Here is how you go about resetting your Morgan Stanley account username and password:

Resetting Your Password

  1. Visit the official Morgan Stanley website or open the Morgan Stanley app on your device.
  2. Click on "Client Login," which is an option that is located in a box on the right upper corner.
  3. Once you click on it, you will get a drop-down menu.
  4. Click on "Morgan Stanley Online" on the drop-down menu.
  5. Select "Forgot Password."
  6. You will be asked to select the type of account that you have. Select "Morgan Stanley Online."
  7. You will be asked to enter your username and the last four digits of your social security number.
  8. Click on "Continue."
  9. Your request will be processed.

Resetting Your Username

  1. Visit the official Morgan Stanley website or mobile app on your device.
  2. Click on "Client Login " on the top right corner of the page. You will get a drop-down menu.
  3. Select "Morgan Stanley Online" from the drop-down menu.
  4. Click on "Forgot Username."
  5. You will be required to choose the type of account you have. Click on "Morgan Stanley Online."
  6. You should then enter the first nine digits of Your Morgan Stanley account and the last 4 digits of your social security number.
  7. Click on "Continue."
  8. Your Request will be processed.

Contacting Morgan Stanley

In case you do not succeed in resetting your Morgan Stanley account username and password even after following the steps given above, you can call their customer support team to ask for help. You can also live chat with the Morgan Stanley customer support team for more guidance and this will get you an immediate response. Another way to reach Morgan Stanley is by sending them an email to ask for help in resetting your username and password. Morgan Stanley is also available on Facebook and Twitter .

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Reset My Username and Password with Morgan Stanley?

Why does GetHuman Write How-to Guides for Morgan Stanley Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Morgan Stanley in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Username and Password with Morgan Stanley? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Morgan Stanley

Asked 3 years ago
Updated a year ago
Viewed 2,209,128 times
Morgan Stanley
Reset my username and password with Morgan Stanley
resetting your Morgan Stanley username and password
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!