How do I uninstall Mozilla?

A simple 6 step guide for solving this common Mozilla problem quickly and effectively by GetHuman

It sounds like you have a Windows PC, so here are the steps for that operating system to uninstall Mozilla Firefox: Step 1: Close your Firefox browser window. You cannot uninstall Firefox if the program is running.
Step 2: Click "Start" on your task bar to access your Start Menu.
Step 3: Click "Control Panel" on the right menu-sidebar.
Step 4: Double-click the icon labeled "Add or Remove Programs" within the Control Panel menu. Wait a few seconds for the installed program list to populate.
Step 5: Scroll down and select "Mozilla Firefox." Click "Remove," "Next" and "Uninstall."
Step 6: Check the box next to "Remove Firefox Personal Data," if you want to delete your personal data, such as your bookmarks. If you plan to re-install Firefox, you may want to leave this box unchecked. Click "Finish" to to finish uninstalling Firefox.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Mozilla customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I uninstall Mozilla?; The system crashes ALL the time and the tech people tell me I must pay $*** to get it fixed; For weeks now Mozilla has operated quite slowly o...... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 31.5833 minutes to get through these steps according to other users, including time spent working through each step and contacting Mozilla. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Mozilla Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Mozilla that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I uninstall Mozilla? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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