If you are not happy with your order on Myntra, you can return it and request a refund. According to the Returns Policy, the refund amount you receive will be reflected in your account at the following times;
1. PhonePe wallet-one day after initiating your refunds request
2. NEFT-one to three days after initiating your refund request
3. Online Refund-seven to ten days after requesting your refund
4. Myntra Credit-you can get your refund immediately you request for it.
Requesting for a Return on Myntra
1. Click on the option 'MyOrders'
2. Tap on the items you want to return
3. Enter the requested details
4. Create your return request
You can cancel your order whenever you want until it is out for delivery. However, you should note that the policy is not applicable to certain logistics partners. Under the main menu of your app or the website, you will see an option to cancel in the section 'My Orders.' If you do not find the option to cancel your order under that section, you can refuse the item at the time of delivery. If you chose Cash on Delivery as your method of payment, no amount will be refunded because you won't have made any payments.
After you have placed your return request, you will receive a message that confirms the pickup of your return product. After the agent picks up your product, you can expect your refund within seven business days depending on your refunds choice.
No Questions Asked Returns
After creating your return request on your app, your refund will be initiated without questions. Myntra tries to make the process of returns and refunds simple. The delivery agents usually perform a quality check at your desktop. If they find that your request for a return is legitimate, a refund process will be initiated immediately.
If Your Return Has Been Put on Hold
Even though Myntra has a No Questions Asked Return Policy, your request may be put on hold. When making your request, for a refund, you will be asked to confirm that the product you are returning is unused and that the original tags are still in place. If your return is pending, it may be because Myntra is still trying to clarify that. You will receive your refund as soon as your request has been verified.
Shipping Myntra Products
Myntra tries to deliver all your items in perfect condition. However, that is not always possible. If you are making an order on Myntra for the first time, shipping is free of charge. If you cancel your order, you are eligible for a refund. You may also request a refund if your order is lost or undelivered. You should get your full refund including the cost of shipping if you paid online.
If the order was delivered to you, you will not receive a refund for the shipping fees. You may get a refund for your shipping costs if you self-shipped. If your account's return behavior is in violation of the fair usage policy, you may need to pay a standard delivery charge.
If you have any difficulty getting your refunds from Myntra, you may get help from the customer support team. There are plenty of ways to contact Myntra. The help desk is the best option if you hope to get help fast. Start a conversation about your refunds problem or follow one started by other users. You cannot speak directly to an agent as Myntra does not offer support on the phone or Live Chat. They do not have email support or support on their social media sites either.
After thousands of Myntra customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Myntra to Refund a Charge? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Myntra if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Myntra in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get Myntra to Refund a Charge? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.