Nabisco is an American company that manufactures cookies and snacks. The company produces about 320 million pounds of snack foods every year. If you wish to give feedback about your experience, you have plenty of options.
If you experienced poor service or a bad experience, you may file a complaint with the Customer Service Complaints Department. You will be required to fill a complaint form with details such as your name, email address, how you would rate your experience, and your specific complaint. You may also need to attach an image to support your complaint. When filling the form, you are advised to add as many details as possible.
If you do not include all the important details, it may be difficult for your complaint to be understood. When attaching an image, use one that is as clear as possible. It should clearly show the damage you wish to highlight. If you have a problem with the service, it may be difficult to prove it with a picture. You should, however, do your best to show proof of your complaint.
Some of the most common problems that you may complain about include; broken cookies, fewer cookies than you expected, bad smell coming from the boxes, boxes that appear to be open already, poor packing, and broken seals.
Do not consume anything if the packing is not sealed properly or the seal is broken. If your complaint is approved, you may get a replacement of the product.
Take them back to the Store
If you notice that the items you bought have a problem after you leave the store, you may return them to the store. Take the damaged products with you and explain why they do not meet your expectations. You should get a replacement in no time.
If you like the product, you may give positive feedback at the store too.
Contact them On the Phone
You may give your feedback by contacting Nabisco over the phone. You should be connected with a representative at an average of four minutes. The customer care representatives are polite and always willing to help. You may contact them with both positive and negative feedback. You may call from Monday to Friday between 9 am and 6 pm.
Speak to them politely and try to give your feedback as clearly as possible. If you leave out any important details, it may be difficult for members of the support team to give you help if you need it. Calling a representative is the best way to get help if you wish to speak directly with an agent.
Get Help From the Help Desk
The help desk may be another good platform to give feedback or seek support if you need it. This is a good option if you are not in a hurry. You should get help at an average of 71 hours. When giving feedback on the help desk, you should be willing to wait. If you happen to communicate with a member of staff, they may continue the conversation on email. If they send you any emails, try to respond as fast as possible. You may have to send a few emails, before getting the help you need.
If you need help connecting with Nabisco or giving your feedback, you should consider reaching them through GetHuman. Even though there are plenty of options to contact Nabisco, it may be difficult to connect with them on your own. GetHuman makes things easier or you. Once you fill in a form with the details of your questions, you will be connected with the right help fast.
After thousands of Nabisco, Inc. customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Send or Give Product Feedback to Nabisco? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Nabisco, Inc. if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Nabisco, Inc. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Send or Give Product Feedback to Nabisco? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.