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Neiman Marcus Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Neiman Marcus.

Do you offer any rewards or loyalty programs? Yes, Neiman Marcus offers a loyalty program called InCircle, which is designed to reward customers for their ongoing support. The InCircle... Read more

What is your return policy? Our return policy at Neiman Marcus allows customers to return most merchandise within 30 days of purchase for a full refund or exchange.... Read more

Do you offer international shipping? Yes, Neiman Marcus provides international shipping. Customers around the world can enjoy the convenience of shopping from Neiman Marcus... Read more

Are gift cards available for purchase? Yes, gift cards are available for purchase at Neiman Marcus. Gift cards make the perfect present for any occasion, allowing recipients... Read more

Can I cancel or change my order after it has been placed? Yes, you can cancel or change your order after it has been placed, but only if it has not yet been shipped. Neiman Marcus strives to... Read more

What is Neiman Marcus? Neiman Marcus is a renowned luxury department store that offers an exquisite selection of high-end fashion, designer brands, cosmetics,... Read more

Where are Neiman Marcus stores located? Neiman Marcus stores are located in various prime locations across the United States. As of now, there are 42 Neiman Marcus stores,... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Neiman Marcus customer support problems.

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Recent reasons customers contacted Neiman Marcus:

Hello, My name is Shardea Miller, I am an adjuster with the Travelers Property Claims...

Question about my expired CD and what are my options for my money now

Hi! *from: Y (lmc) Chapman***** lazy z road*rancho europa*Nederland, CO ******Tel...

I placed an order online yesterday for an Elie Tahari black Fidelia dress size *. The...

I have changed bank I need to give new bank info

I have direct with a personal loan at Marcus I am changing banks I need to report cha...

Can’t find my order on neiman website *********

Can't find my order on Neiman's website. My name is Marilyn Pettinati Order * ********

I cannot log in Credentials Unable to find

I was called the other day about an order by Jordan Kyle. I have tried to reach him tw...

Got notice of package delivery on Wednesday but had not received the package. Reported...

Two issues:**) I have waited at home for the past two days and Fed Ex* first changed th...

my account is ****-****-****-**** My name is Kye Laffoon just want to know if I go to...

I need to speak to a representative. *****-***-******Thank you,**Marisa Hill

I'm disgusted w what u did to me my friend n most of all ur store ruined the most impor...

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Does GetHuman work with Neiman Marcus?

GetHuman does not work with Neiman Marcus's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Neiman Marcus at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Neiman Marcus's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!