If you forgot your Netflix login information, it is impossible to get into your account. You can reset your password by receiving a reset email. The reset message may also be sent to the phone number associated with your account. If you don't remember the email address or phone number that you registered with, it is still possible to recover your account.
Resetting Your Account Via Email
1. Get the 'Help' option in the Netflix website
2. Click on the option to reset your password via email
3. Enter your email address and click 'Email Me'
4. You will receive a password reset email.
5. Follow the steps in your email to complete the process. The email typically has a link. Click on the link and it will direct you to Netflix automatically.
6. When you sign in, you will get the option to create a new password.
Netflix UK gives you the option to disconnect all devices that are connected to your account. Click on the option 'Require all devices to sign in again with a new password.' This is a great option if you feel that your account may be compromised. The process may take up to eight hours.
What if the Link Is Expired?
The link sent to your email will expire after 24 hours. You should click on it as soon as possible. Your new password can't be the same as your old one. You may request a new link if the old one has expired.
If you did not receive your email, it may be due to any of the following reasons;
1. It may be in your spam folder. Check your junk, spam, and promotions folders to ensure that your messages are not being filtered out of your inbox
2. If you still can't find the password reset email, add Netflix to your contact list and send yourself the reset email again
3. Wait five hours before contacting the support team. There may be a delay with your email provider.'
If The Link Isn't Working
1. Delete Netflix password reset emails that you may have sent yourself
2. Go to Netflix and clear cookies
3. Go to the website and then find the 'Help' option
4. Choose the option to reset your password by Email
5. Enter your email address
6. Click on the option 'Email Me'
7. Follow the steps to in the new password reset email
Resetting Your Password Via Text Message
1. Click on the option to reset your password by SMS
2. Enter your phone number
3. Select the 'Text Me' option
4. You will receive a verification code to enter your reset password. The code expires after 20 minutes so you should enter it as soon as possible.
If you click on the option 'Require all devices to sign in again with a new password', the devices may be disconnected in about eight hours. When you have access to your account, you may add a phone number whenever you wish. Add it on the 'Account' page and select 'Add phone number.'
If you need help with your Netflix UK account, you may seek help from the customer support team. The best way to speak with a representative is on the phone. You will be connected you with a representative who may help you recover your account.
You may also seek support on Twitter. Since it is a public platform, they are likely to send you a response fast. Explain your problem with as many details as possible. Netflix UK does not offer support on Live Chat, email, or Facebook.
After thousands of Netflix (UK) customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Netflix Uk Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netflix (UK) if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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