Whether you want to update your credit card information, or use an entirely new payment method for your Netflix account, you can update your payment information by following a few simple steps using your mobile device or computer. After accessing your account, follow the prompts to update your payment information.
Launch your preferred browser on a desktop computer or mobile device, go to netflix.com and log in to your account.
Log into your account and navigate to the top right corner of the screen to enter your new payment information. Click on the photo icon located in the top right corner of the screen and select "Account" from the drop-down window.
Click "Membership & Billing" from the account submenu, and "Manage payment info" next. You have the option to "Edit" the information for an existing card or to add another payment method to your account. Select your new payment method and follow the prompts.
Enter your new payment method in the available text boxes to update your information. After you've completed entering your new payment information select "Save." Selecting "Save" officially updates your payment method. Keep in mind that any payment updates made in between a billing cycle will be reflected on the next bill.
You can access your account using your computer or mobile device to edit your payment method. Credit and debit card information can be entered or changed. You can enter a new Paypal account as well. Netflix also allows customers to use Netflix gift cards as an acceptable form of payment. You can also remove old payment information as well as add backup payment methods. If you'd like to add a backup payment method, simply select "Add another payment method." However, to remove a payment method, select the payment information you'd like to remove and select "Delete."
After thousands of Netflix customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Update My Payment Method with Netflix? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netflix if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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