How Do I Reset My Netgear Password?

If you think that your Netgear account may have been compromised, you should change your Netgear passwords for the sake of security. There are as many as three Netgear passwords that you have to change: your account password, your Orbi password (if you have Netgear's Orbi app), and your Netgear router's password.

If you're afraid that your Netgear account has been compromised, you need to change your Netgear passwords. There are a few different Netgear passwords to change: the passwords to your account, the Orbi app, and the router. Keep on reading to learn more.

Changing Your Netgear Password Online

To change your Netgear password on your desktop or laptop, follow these instructions:

  1. Go to the Netgear home page.
  2. Hover your cursor over the Sign In icon in the navigation bar at the top of the screen. A drop-down menu will appear.
  3. Click on Sign In.
  4. Click on the Forgot Password? link.
  5. Enter your Netgear account email address in the text field provided.
  6. Complete the CAPTCHA.
  7. Click on Reset Password.
  8. Check your email for the password reset email Netgear sent you.
  9. Copy the verification code from the email.
  10. Enter the code.
  11. Enter a new password.
  12. Confirm the password.
  13. Click on Submit.

Changing Your Netgear Orbi App Password

If you have Netgear's Orbi app, you can change your Orbi app password by following these instructions:

  1. Launch the app.
  2. Tap on Forgot Your Password?
  3. Enter your Orbi account email address.
  4. Follow steps 7 through 13 of the instructions given above.

Changing Your Netgear Router Password

To change the password of your Netgear router, take these steps:

  1. Go to Netgear's router login page.
  2. Enter your router's user name.
  3. Enter the router's password. (If you never set them, enter the defaults: "admin" for the username and "password" for the password.)
  4. Click on OK.
  5. Select Wireless.
  6. Enter a name for your network under Name (SSID).
  7. Enter the new password in the Password (Network Key) field.
  8. Click on Apply.

Contacting Netgear

If you have any questions about changing your Netgear passwords, you can reach a customer service representative by phone or through the help forum.

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Why Did GetHuman Write "How Do I Reset My Netgear Password?"?

After thousands of Netgear customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Netgear Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netgear if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Netgear Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Netgear in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Netgear Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 10 months ago
Updated 10 months ago
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