How Do I Close My Account with Netspend?

This article describes how to close your Netspend account. Because it is a good idea to withdraw your remaining balance before you close it, two different methods of withdrawing the remaining money in your Netspend account are described. The fees involved are described as well. The method for closing the account itself is described as well.

If you need to deactivate your Netspend account, you have a few options. Read on to learn how to close your Netspend account and about the various fees you may be charged.

Before you close your account, you will need to take the rest of your money out of the account. There are two ways you can do this.

Withdraw the Balance from an ATM

The easiest way to get the remainder of your balance is to use your prepaid Netspend debit card at an ATM to withdraw it. But doing so comes at a cost. The ATM will charge you a transaction fee, of course. Netspend will charge you an additional $2.50 fee of its own. Combined, these fees could come to $5 or even $7.50, depending on the ATM. Additionally, if you use an ATM in another country to do this, Netspend's fee goes up to $4.95, and the ATM fee will be higher as well.

There's also a problem with denominations. Many ATMs will only allow you to withdraw money in multiples of $20. This could leave some money in your account that you can't access. Try to find an ATM that dispenses $5 bills if you can.

Withdraw the Balance by Requesting a Check

You can also request a check for the remaining balance. It will probably take 3 or 4 weeks to receive it. There will be a $5.95 fee for the check that will be taken out of your remaining balance. However, if your balance is $6.94 or less then Netspend will waive this fee. To request a check, call Netspend's customer service.

Closing Your Account

After you have taken the rest of the money out of your account, you can close the account itself. Just call Netspend's customer service number.

If you are unable to call customer service for some reason, the company also has a live chat, email support, Facebook help, and Twitter help.

Why Did GetHuman Write "How Do I Close My Account with Netspend?"?

After thousands of Netspend customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Account with Netspend? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netspend if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Netspend Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Netspend in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Account with Netspend? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated 2 years ago
Viewed 718,995 times
close Netspend account
delete Netspend account
get Netspend balance

What customers are saying about this and similar problems

My va direct deposit should of posted today
I'm trying to activate my NetSpend all access card won't let nelps help I needs to have...
Forgot Netspend online account username, password and email. How do I go about finding...
I put a *** on my card and paid my power bill that was *** and all my money's going I n...
It keeps saying that my card is not a valid card number
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!