Netspend is a leading provider of prepaid debit cards for both commercial and personal use.
Sometimes, however, your Netspend debit card can get lost, stolen, mutilated or damaged and a replacement card needed. Fortunately, Netspend provides its card holders multiple ways to order a replacement Netspend prepaid debit card.
Note: If your Netspend card has been lost or stolen, it's important that you contact Netspend immediately. You can either call Netspend to report your Netspend debit card lost or stolen, or you can sign into your online account and report the lost or stolen card. You will find the option to report this under the Help tab on the Netspend website.
To order a replacement card from Netspend:
When presented the option to order a replacement card, follow the prompts to order your Netspend replacement prepaid debit card.
Note that you won't be charged for your replacement Netspend prepaid debit card.
Your Netspend replacement debit card will take approximately 7 to 10 business days after you place your order to arrive. If you're Netspend card has not arrived within 10 business days, contact the Netspend Customer Service team.
Your replacement Netspend prepaid debit card will have a new card number, a new security code, and, possibly, a new expiration date. You will also have to activate your Netspend replacement debit card. Follow the instructions contained in the materials that ship with your Netspend replacement card. You will also need to reset your PIN when activating your Netspend replacement debit card.
After thousands of Netspend customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Order a Replacement Card from Netspend? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netspend if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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