When you notice your wallet or purse missing or stolen, panic sets in. You're worried about identity theft, renewing your license, and most importantly, cancelling and replacing your lost credit and debit card. Fortunately, Netspend makes it easy to fix things if your Netspend card is stolen.
Netspend provides customers two options in the event of a lost or stolen Netspend card.
With either option, Netspend immediately suspends your card so that it cannot be used, ensuring that your hard-earned money is not absconded by opportunistic predators. Reporting that your Netspend card has been stolen immediately is paramount!
When reporting your lost Netspend Card to Netspend Customer Service, you can get a replacement card ordered at the same time. The same holds true if you report your lost or stolen Netspend card on the Netspend website. Simply go to 'My Account' located under 'My Prepaid Cards'. Select 'Report Card Lost/Stolen'. You will then see the option to order a replacement card.
Netspend provides its customers common-sense best practices in regards to their Netspend card.
After thousands of Netspend customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Netspend Card Was Stolen? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Netspend if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Netspend in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Netspend Card Was Stolen? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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