If you have a subscription to The New York Times and are going on vacation for a while, you should place a vacation hold on your subscription while you are gone. There's no point in being charged for papers you won't be reading. When you put a vacation hold on your subscription, you will be credited for the copies that weren't delivered, so you will still get to read all of the papers that you paid for. To place a vacation hold, just follow these instructions:
Keep in mind that if you live outside of the New York Metro area, the hold might not take effect for up to three days, so you should keep this in mind when selecting the dates for your vacation hold. So if you need to place a hold on your subscription and do not live in the Metro area, place the start date of the hold three days earlier than you actually need it to be.
Also, you should note that when you place the hold, you have the option of keeping your unlimited digital article access while delivery of the physical paper is on hold. This will allow you to continue reading the Times' stories online while you are away. If you select this option, you will be charged $1 per day plus tax for the digital access.
You also have the option of donating the credit you get for the vacation hold to the Times' Sponsor a Student program. This donation will help fund digital subscriptions for public schools all over the country.
If you have any problems regarding your vacation hold, you can contact the Times' customer service department. They have a phone line and a help forum.
After thousands of New York Times customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Place a Vacation Hold on My New York Times Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting New York Times if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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