How Do I Recover My Nextdoor Account?

Have you lost access to your Nextdoor account? You can recover it in a few simple steps with these helpful tips.

Nov 5, 2019

Nextdoor is the top social networking site for the neighborhood. It allows you to build connections with your neighbors and members of your local community.

Have you lost access to your Nextdoor account? You can recover it in a few simple steps. If you deactivated your account, you can reactivate it and continue using your account. You may also recover the account if you forgot your password.

Activating Your Nextdoor Account

1. Navigate to Nextdoor's website

2. Enter the email address you used to access your account

3. Enter your password

4. Tap 'Sign In'

5. Click 'Reactivate Account'

It is not possible to reactivate your account on Android or iPhone. If you deactivated your account and moved to a different place, you may need to update your address. Enter the address of your new neighborhood.

Before participating on Nextdoor, you must verify the address that you used to create the account. This step is necessary when you own a second home, rent or own a new home, own a rental property in the neighborhood, or own property where you plan to build a home.

If, after following the steps, you are still unable to recover your account, you should contact the customer support team and ask for help.

Resetting Your Nextdoor Password

If you forgot your password, you can reset it and recover your account. You just need to have access to the email address associated with your account.

Changing Your Password through the Web

1. Go to the sign-in page

2. Tap on the option 'Forgot your password'

3. Enter the email address that you used to join Nextdoor

4. You will get an email containing a secure link

5. Use the link to reset your password. Use a strong and unique password. A good password should contain letters, numbers, and symbols.

6. Sign in to your account

If you do not receive the password reset email within five minutes, you should request for another one. If the email you receive is blank or missing a link, change the settings in your browser to allow cookies.

If Your Account Was Hacked

If your account is hacked, you may find it difficult to log in to your account after logging out. Report to the customer support team as soon as you can. If they are unable to help you recover your account, it may be time to deactivate your account. Follow these steps to deactivate your account.

1. Sign in to your Nextdoor account

2. Click on your profile picture

3. Click on the option ' Settings'

4. Select 'Account' at the top of your page

5. Select 'Deactivate your account'

6. Click 'Select reason' and give the reason why you wish to deactivate your account

7. Click 'deactivate'

If you need help recovering your Nextdoor account, you may get help from the customer support team. There are plenty of ways to reach them but email support is the best option. Send them a short but detailed email explaining the nature of your problem. They should provide you with a solution fast. On average, Nextdoor responds to emails within three hours.

If you are not in a hurry, the help desk may be a great platform to ask for help. You may get help within 48 hours. There are lots of free tools that you may use to get the information you need. If you are not willing to wait for that long, you may pay a small fee to chat with a member of the customer service team. Nextdoor does not offer support on phone, Live Chat, Facebook, or Twitter.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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