How Do I Reset My Ninendo Parental Controls Pin?

As a parent, you want your children to enjoy life which sometimes includes video gaming. You also want to protect your children from inappropriate content. You can set parental controls on your Nintendo devices, and resetting your PIN (whether you've forgotten it or it has been compromised) is easy through Nintendo's online reset tool or via email.

We live in a digital world, and gaming is an important part of a lot of people's lives. If you are parent, you may want your child to enjoy the world of gaming, but you also want to protect them from content that is not appropriate for their age group. Parental controls allow you to prevent your child from accessing certain content, but what happens when you forget your parental control PIN? How do you reset your Nintendo parental controls PIN? You can get information and assistance from Nintendo user support here, and you can read below on how to reset your PIN.

Resetting Your Nintendo Parental Control PIN

The steps to resetting your parental control PIN depends on the operating system you have. Whether it is a Switch, Wii, 3DS or DS, there are ways you can reset your parental control PIN. Note, there is a $0.50 charge to reset your PIN. This is done to make sure an adult is actually making the changes to the account.

Nintendo Switch

When resetting your parental control PIN on a Nintendo Switch, you will need to follow these steps:

  1. Open Nintendo's website in your browser
  2. Click on "Support" at the top of the screen
  3. In the "Search" bar type "Reset Parental Control PIN"
  4. Hit Enter on your keyboard
  5. From the list that displays, select "Using Parental Controls on Nintendo Systems." This will display a list of all Nintendo systems
  6. Under "Nintendo Switch" select "Reset Parental Controls PIN"
  7. Follow the prompts to reset your PIN

Wii and Wii U

If you have a Wii or Wii U and need to reset the parental controls, you can do so this way:

  1. Open Nintendo's website in your browser
  2. Click on "Support" at the top of the screen
  3. In the "Search" bar type "Reset Parental Control PIN"
  4. Hit Enter on your keyboard
  5. From the list that displays, select "Using Parental Controls on Nintendo Systems." This will display a list of all Nintendo systems.]
  6. Under "Wii" or "Wii U" select "Reset Parental Controls PIN"
  7. Select the flag that best describes your geographic location to unlock the reset form
  8. Agree to the terms and conditions
  9. Enter the serial number on your gaming device
  10. Type in your contact information
  11. Input payment information

DS3 or DSi Devices

If you have a DS3 or a DSi device, resetting your parental control PIN can be done through the following steps:

  1. Open Nintendo's website in your browser
  2. Click on "Support" at the top of the screen
  3. In the "Search" bar type "Reset Parental Control PIN"
  4. Hit Enter on your keyboard
  5. From the list that displays, select "Using Parental Controls on Nintendo Systems." This will display a list of all Nintendo systems
  6. Choose your device from the listing
  7. Select the flag that best describes your geographic location to unlock the reset form
  8. Agree to the terms and conditions
  9. Enter the serial number on your gaming device
  10. Type in your contact information
  11. Input payment information

If you have a DS3 or Wii U device, you can also use the self-service email option to reset your PIN.

Setting parental controls on your Nintendo is one way to keep your children safe. For more information or assistance, contact Nintendo support here.

Why Did GetHuman Write "How Do I Reset My Ninendo Parental Controls Pin?"?

After thousands of Nintendo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Ninendo Parental Controls Pin? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Nintendo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Nintendo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Nintendo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Ninendo Parental Controls Pin? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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