Nintendo: My top screen is completely backward on my 3ds xl

A simple 9 step guide for solving this common Nintendo problem quickly and effectively by GetHuman

1
Nintendo recommends making sure the latest update is installed. To install the latest update, follow the instructions below.
2
Turn on your system and access the System Settings by tapping the wrench icon.
3
Tap "Other Settings."
4
Tap the right arrow to reach page 4 (page 5 if using a New Nintendo 3DS XL).
5
Tap "System Update."
6
Tap "OK."
7
Tap "I Accept."
8
Tap "OK" to begin the update.
9
It may take several minutes for the System Update to download.
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: BenF • May 10th, 2016

About this Step by Step Guide

After thousands of Nintendo customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Nintendo: My top screen is completely backward on my 3ds xl; Took funds off card but aren't on my account; how do i know if i have a special edition "funtastic" n**? are there any key features to look for to determine what version i have?; Because I want Dedede to be a good character in Smash; I need to find a repair for my gamepad and I live in Malaysia.; I want to find out how much my gamepad repair will cost... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 15 minutes to get through these steps according to other users, including time spent working through each step and contacting Nintendo. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Nintendo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Nintendo that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our My top screen is completely backward on my 3ds xl guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Nintendo

Nintendo Phone Number
800-255-3700
See current wait time and use the GetHuman Phone to reach Nintendo without waiting on the phone.
Contact NintendoNintendo Customer ServiceMore Nintendo How To GuidesSimilar Problems Reported by Others

GetHuman shows free information and tools to help customers contact Nintendo and solve Nintendo customer service problems faster.

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!