How Do I Cancel My Nutrisystem Membership?

This article talks about canceling your Nutrisystem membership. A description of the cancellation requirements is given, including how to cancel in a way that avoids the cancellation fee. If the cancellation comes too late, though, the cancellation fee is unavoidable, and the article discusses this as well, along with other ways to resolve the problem.

Nutrisystem is a popular meal delivery diet system. If you purchased a Nutrisystem membership but find that the program is not for you, then you should learn how to cancel your Nutrisystem membership. Read on to learn how.

You can easily cancel your auto delivery meal shipment program as long as you call the company to cancel before 6:00 p.m. EST on the day before your order is processed. Once you make the call, select option 1 at the first prompt and option 6 at the second prompt. Once you are connected to a customer service representative, tell them that you want to cancel.

If you cancel your membership after 14 days from the date your first order arrived and before you have been billed for your second shipment, Nutrisystem will credit the account you used to pay for the membership $125 for the auto shipment discount you had received on the first shipment. Canceling after this window will mean that you have to pay a cancellation fee of $125.

If your reason for canceling is because you are on the basic plan that does not let you customize your meals, then you may want to try changing your plan before you cancel your account. If you upgrade to one of the other plans then you will have the ability to customize your meals, and may find that you no longer have a problem with the diet. If you are canceling too late to avoid the fee, you may wish to consider this option instead of paying the $125.

If the reason you are canceling is a problem with your order or with the shipping process, contact Nutrisystem's customer service. They may issue a partial or even a full refund. Nutrisystem has both phone and help forum customer service contact options.


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Why Did GetHuman Write "How Do I Cancel My Nutrisystem Membership?"?

After thousands of NutriSystem customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Nutrisystem Membership? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting NutriSystem if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for NutriSystem Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like NutriSystem in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Nutrisystem Membership? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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